Paypal shipping has been down since May 19th for creating la

andreasSecondChanceRomance · Posts: 213

I have been unable to create a shipping label using paypal multi-order shipping tool since May 19th. I get an error that paypal shipping is not currently available. I have called customer support 3 times and emailed them twice, and they keep telling me that this is a known problem that they're working on. (NO response to emails Sad

) HOWEVER, I can't find anyone else in the world that is having this problem. Surely if this were a problem with everyone, it would have created a bigger stink somewhere in forums... I have encountered this problem off and on with an address here & there, but this is ALL addresses for the past 10 days. I am SOOOO frustrated! Is anyone else having this problem? (just FYI, I have cleared cache, cleared cookies, rebooted, tried different browsers, tried changing up the fields & shipping methods, etc. I have used this for YEARS and suddenly, it's dropped dead on me.)If anyone can help me it would be greatly appreciated!!

pipes · Posts: 31

I don't use the multi-order, but they have been having problems for sometime:

paypalblog.com

YardSaleBargains · Posts: 612

I used their "single" label printing yesterday with no problem. I've never used the multi-order printing option so I can't help you there. In the mean time.....have you tried the single printing option? Does that work for you? I hope so......I love to be able to print my labels online and just drop them off at the Post Office. Smile

Good luck!

Gems4all · Posts: 271

sorry, I used multi order this morning and it worked fine for me.

andreasSecondChanceRomance · Posts: 213

Neither the multi or the single label printing works for me. I can print labels using the shipping assistant from USPS, but if it's over 13 ounces and I have to put stamps on it, then I have to drive to the PO & drop it off - can't leave it for my carrier. I sell mostly books, so no priority or express mailing for me . PayPal's customer support is the worst! Crying or Very sad

Creekers-This-And-That · Posts: 63

I print appx. 15-20 labels per day using Multi-order shipping. While I do have problems with it at times, I have never had an issue like you describe. If I were you, I would visit a friend or relatives house and try to sign on and set up a Multi-order shipment from there to verify that it is not your computer.

Creekers-This-And-That · Posts: 63

I forgot to mention, Most of my packages are under 13 ounces, but when I get one over, I just use Parcel Post. An employee at the Post Office told me there is not any difference in the delivery time, the only difference is the weight. How true that is, I'm not sure, but I have never had a complaint about shipping time...

poopsheet · Posts: 4865

asaneagifts · Posts: 910

andreasSecondChanceRomance · Posts: 213

asaneagifts: You write "But you can print a label for media mail (books, CDs) and should be able to leave it with your carrier since it has a postage paid label (no stamps required)."

Please let me know how you do this. The click n ship option only lets me pay for express or priority mail. I thought I knew the USPS website in and out, and would love to be able to do this via USPS!

asaneagifts · Posts: 910

MoonwishesStore · moderator Posts: 17389

Please remember that there are alternatives to Paypal and USPS for shipping labels. I have used endicia.com for years and it is fabulous with live customer support if needed. You can ship via any mailing category. And all items with an endicia label can be left for your mail carrier, although to be nice, I wouldn't leave 10-15# worth of stuff if you have a mailman that walks his/her route!

The lack of media mail is what made me leave the Palpay/ebay/usps label site when I first checked into it as at that point I sold just about exclusively books. Having a good postal program is worth it's weight in gold for the time savings alone of not having to stand in line at the PO.

Gail

asaneagifts · Posts: 910

I've heard of that program before too. Thanks for the recommendation. Could help resolve Andrea's problem immediately.

somewhereinmymemories · Posts: 228

I've shipping many Media Mail items using Paypal's Multi Order ship and it was never a problem. I use the Multi-order shipping so that I can print a scan form. I take it right to the post office, and they scan it and it gives me proof of mailing of every box that I printed labels for.

I have had a LOT of problems with Paypal's shipping when I had dial up. Since we went high speed, those problems have disappeared. Paypal has always answered me pretty promptly when I've had a problem and reported it. Once I had labels double print and it refused to give me a refund on them! It said "This label is not eligible for a refund". Shocked

I contacted Paypal and they straigtened it out pretty quick.

You might try printing the label directly from the order details page, or go into Multi Order and try it from there (I'm not sure which you are using, but maybe the other would work.)

I looked into the other label printing programs but I was turned off by the cost. My buyers already pay enough for postage and I would hate to pass an extra cost onto them especially with the postal hike.

thepatternpalace · Posts: 222

Wow - I went to endicia.com to check that out - would love another option! I clicked on the help me pick and answered some questions - they referred me to the program that is $35.00 a month. I see the standard plan is $9.95 a month....that would be acceptable maybe but I'm wondering what options I thought I needed that I wouldn't have.