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Am I suspended or wat?

 
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3rdenchantment



Posts: 3

PostPosted: Tue Nov 20, 2007 11:17 pm    Post subject: Am I suspended or wat? Reply with quote

I go in my website, click into the categries and click either of the items but nothing appears. I went to log in my administrator to check, everything is visible and ok. Why?
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thelivesandlovesofmaggiethecat



Posts: 10158

PostPosted: Wed Nov 21, 2007 12:46 am    Post subject: Reply with quote

Are you selling counterfeit or replica designer items? The handbag on your home page looks like a Gucci.

Read terms. No counterfeits, replica or designer inspired items allowed on ecrater.

Another reason could be that your items were mis-categorized. If all your items were in the wrong global category your store could be suspended until you fix the categories. Go to admin and check your globals. It's not enough to put your jewelry in the jewelry category. They need to be in necklaces, bracelets etc. Same with clothing. There are precise categories for different items.

If none of those reasons, use contact us form and ask ecrater what the problem is.
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zickit



Posts: 21857

PostPosted: Wed Nov 21, 2007 2:50 am    Post subject: Reply with quote

Quote:
Am I suspended or wat?

SUSPENDED!
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usalicenseplates
Guest




PostPosted: Wed Nov 21, 2007 3:10 am    Post subject: Reply with quote

Quote:
SUSPENDED!


At least that's clear! Naughty seller!
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3rdenchantment



Posts: 3

PostPosted: Thu Nov 22, 2007 11:15 am    Post subject: Suspended Store! Please help! Reply with quote

Hi what can we do to resume operation of our website?
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zickit



Posts: 21857

PostPosted: Thu Nov 22, 2007 12:39 pm    Post subject: Reply with quote

Follow the terms!
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3rdenchantment



Posts: 3

PostPosted: Thu Nov 22, 2007 6:41 pm    Post subject: Amended Reply with quote

We have changed the front picture to our image and specify the global categories of each product. How long does it takes to take effect for our site to resume normal operation?
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zickit



Posts: 21857

PostPosted: Fri Nov 23, 2007 4:08 am    Post subject: Re: Amended Reply with quote

3rdenchantment wrote:
We have changed the front picture to our image and specify the global categories of each product. How long does it takes to take effect for our site to resume normal operation?


You need to use the contact us form and wait. Sometimes it takes days other times week. If something is not within terms you won't be reinstated so make sure it's 100% within terms before you even ask.
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hdusa



Posts: 2

PostPosted: Wed Jun 18, 2008 6:07 am    Post subject: Reply with quote

Your terms state that your items will take 2-4 weeks to be delivered. Surely you can wait at least that long for eCrater to respond.
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acread
moderator


Posts: 11986

PostPosted: Wed Jun 18, 2008 6:26 am    Post subject: Reply with quote

Lol this thread is more than 6 months old. The OP already got her store back. Don't know why anyone would dredge it up.

I'm curious about the taxes though. Are state taxes allowed to be charged if the seller is selling from a foreign country?
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hdusa



Posts: 2

PostPosted: Wed Jun 18, 2008 7:07 am    Post subject: Reply with quote

Sorry about the "dredge". The topic was on page 2 and I didn't notice the date. Well now it's back on page 1!
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