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3rdenchantment
Posts: 3
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Posted: Tue Nov 20, 2007 11:17 pm Post subject: Am I suspended or wat? |
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I go in my website, click into the categries and click either of the items but nothing appears. I went to log in my administrator to check, everything is visible and ok. Why? |
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thelivesandlovesofmaggiethecat
Posts: 10159
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Posted: Wed Nov 21, 2007 12:46 am Post subject: |
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Are you selling counterfeit or replica designer items? The handbag on your home page looks like a Gucci.
Read terms. No counterfeits, replica or designer inspired items allowed on ecrater.
Another reason could be that your items were mis-categorized. If all your items were in the wrong global category your store could be suspended until you fix the categories. Go to admin and check your globals. It's not enough to put your jewelry in the jewelry category. They need to be in necklaces, bracelets etc. Same with clothing. There are precise categories for different items.
If none of those reasons, use contact us form and ask ecrater what the problem is. |
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zickit
Posts: 21857
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Posted: Wed Nov 21, 2007 2:50 am Post subject: |
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Quote: | Am I suspended or wat? |
SUSPENDED! |
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usalicenseplates Guest
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Posted: Wed Nov 21, 2007 3:10 am Post subject: |
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At least that's clear! Naughty seller! |
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3rdenchantment
Posts: 3
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Posted: Thu Nov 22, 2007 11:15 am Post subject: Suspended Store! Please help! |
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Hi what can we do to resume operation of our website? |
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zickit
Posts: 21857
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Posted: Thu Nov 22, 2007 12:39 pm Post subject: |
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Follow the terms! |
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3rdenchantment
Posts: 3
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Posted: Thu Nov 22, 2007 6:41 pm Post subject: Amended |
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We have changed the front picture to our image and specify the global categories of each product. How long does it takes to take effect for our site to resume normal operation? |
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zickit
Posts: 21857
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Posted: Fri Nov 23, 2007 4:08 am Post subject: Re: Amended |
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3rdenchantment wrote: | We have changed the front picture to our image and specify the global categories of each product. How long does it takes to take effect for our site to resume normal operation? |
You need to use the contact us form and wait. Sometimes it takes days other times week. If something is not within terms you won't be reinstated so make sure it's 100% within terms before you even ask. |
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hdusa
Posts: 2
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Posted: Wed Jun 18, 2008 6:07 am Post subject: |
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Your terms state that your items will take 2-4 weeks to be delivered. Surely you can wait at least that long for eCrater to respond. |
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acread moderator
Posts: 11986
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Posted: Wed Jun 18, 2008 6:26 am Post subject: |
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Lol this thread is more than 6 months old. The OP already got her store back. Don't know why anyone would dredge it up.
I'm curious about the taxes though. Are state taxes allowed to be charged if the seller is selling from a foreign country? |
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hdusa
Posts: 2
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Posted: Wed Jun 18, 2008 7:07 am Post subject: |
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Sorry about the "dredge". The topic was on page 2 and I didn't notice the date. Well now it's back on page 1! |
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