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sandstorm
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 Posted: Sun Dec 10, 2006 12:11 pm Post subject: NON PAYER-NASTY EMAIL RECIEVED! |
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Hi, I have had a few non payers-but like everyone else seems to do (from what I gather in these forums) Is I send a paypal invoice I give 7-10 days to pay and then cancel orders.
So I was VERY suprised with an email I recieved today-Someone placed an order and didnt pay so I sent a paypal invoice and I recieved this in response....
I HAD A CONVERSATION WITH PAY PAL. THEY ADVISED ME TO ERASE YOUR EMAIL.
WHICH I DID AND WILL CONTINUE TO DO. I IN NO WAY ENTERED A CONTRACT WITH
YOU WHEN I ATTEMPTED TO FIND THE SHIPPING CHARGES ON YOUR WEBSITE. DO NOT
CONTACT ME AGAIN OR I WILL HAVE TO REPORT YOU AND YOUR HARRASSMENT TO PAY
PAL.
I was very shocked by this as harrassment to me is not 1 email sent requesting money for an order this person placed! Also they said about shipping when ALL my items have free shipping as stated on shop home page and on EVERY listing!
My main question here is-is there anyone you can tell on ecrater about this as in non-payers and abusie emails? or do we just press delete? Yes I know I know another ebayer used to the report abusive bidders and buyers forums lol. 
But like so many others I am pleased to have left feebay and am loving ecrater!
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poopsheet
Posts: 4865
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| Posted: Sun Dec 10, 2006 5:46 pm Post subject: |
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| Quote: | I IN NO WAY ENTERED A CONTRACT WITH
YOU WHEN I ATTEMPTED TO FIND THE SHIPPING CHARGES ON YOUR WEBSITE. |
Unfortunately, this is just going to happen. They probably just didn't believe that the shipping was really free but there's no way for them to know until they go through checkout. Of course, that doesn't explain why they didn't want to buy after they found out. Maybe they're a competitor.
The e-mail they sent is pretty knee-jerk (what's the wording like on your invoice?) but I doubt it would fall into the "abusive" category.
Deleting is the way to go here. It's annoying, I know. |
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poopsheet
Posts: 4865
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| Posted: Sun Dec 10, 2006 5:48 pm Post subject: |
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| You didn't send a invoice in to an American, did you? That might put someone off as well. |
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sandstorm
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| Posted: Tue Dec 12, 2006 3:31 am Post subject: |
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No my invoice is just basic request with nice note from me saying many thanks for your order and her is your invoice for your ecrater purchase order number .... so nothing there could trigger that response.
As for invoice nope all in correct currencies.
So I shall just delete and hope for happier mails in future.
Many thanks to you.
Happy xmas to all.
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