Is it normal for a lot of Unconfirmed Addresses?

[cydonian]

Hi All,

I've been on eCrater about a month and a half or so, and today I had my 3rd sale. So far, all have been paid by Paypal but with Unconfirmed Addresses, even though I ask for Confirmed Addresses. I haven't had a problem yet, (knock wood), but just wondering if others are seeing this, and how you feel about accepting them. I have been accepting them because they are not large amounts, but I can use the little extra $.

Thanks,
Ray

[Periwinkles]

I think PayPal says any address is unconfirmed when it isn't an Ebay sale. At least that's what I've found. I always send them anyway and haven't had a problem.

Joyce

[lastade-designs]

Hi,
I have been using Paypal for several years and have not had a problem yet with unconfirmed addresses. I don't ever worry about it either. Sometimes people will add a little note that says they would like their item to be sent to a different address, because they may have purchased it for someone else. I always try to make sure I read the communication from Paypal carefully because I do not wish to miss any instructions from the customer.
Congratulations on your sales!
Lori

[thelivesandlovesofmaggiethecat]

I never even look to see if an address is confirmed or not. I've not had a problem. Mail order and internet sales companies all have sell to/ship to options. We are part of that world whether we want to be or not.

As expensive as shipping is now, how could we compete in the industry if the shipping is $10 and the buyer then has to pay another $10 to send it on to the intended recipient? If we won't do it the next seller on the list will.

[cydonian]

Joyce, I wondered why my own address showed as unconfirmed when I bought an item on here, when I know it is confirmed, so I'm sure you are right.

Lori, thanks for the congrats! My 3 sales have all been in about the last week, so it's encouraging to see some activity here.

Thank you ladies!

Ray

[zickit]

confirmed addressses are an ebay thing.

Buyers from your store do not even have to be registered with PayPal to pay you. You are simpling using PP as your credit card processor.

[asaneagifts]

[zickit]

[asaneagifts]

[ContractorsCorner]

You can set your payment preferences in your paypal account to only accept confirmed addresses or to ask you first.
We had a payment reversed for "unauthorized use of credit card" because we shipped to an unconfirmed address. We were not covered by seller protection and lost over $300. This was not on Ebay, but on our web site. Prior to this, we shipped to unconfirmed addresses on a regular basis.
Now we have our preferences set to accept confirmed addresses only on paypal. We often have customers requesting a package be sent to their work address. We direct them to Google checkout where they can enter a billing address and an alternative shipping address . Google will verify the billing address and either confirm or reject the order. We have never seen one rejected yet.
After the incident with paypal, I saw a book advertising "How to get things free when paying with paypal" which explained the lack of protection for the seller when an address is not confirmed. I guess that may be the reason we had no problems for years an then suddenly began hearing about many others having paypal reversals.
Most of our items are $200 and up. We are small, so I feel we can not take the risk. However, many sellers have never had a problem, so it is definitely a personal business decision which payment preferences are chosen. I would just hate to see anyone else learn the hard way, like I did.

[bargainsforU]

most of my customers who use Pay Pal are unconfirmed. Never had a problem at all!

[supervaluezonebiz]

As a previous reply mentioned, using 'Confirmed Address' with PayPal checkout is a smart policy because of PayPal's payment reversal mechanism for unauthorized use of credit cards and other issues.

PayPal is used by many online stores, not just eBay.
BTW, eBay also has online stores and the Buy It Now option with immediate payment required - thus eCrater and eBay services overlap. However, eCrater has One Big Advantage, it's Free. This lower cost structure enables us to sell for less!

[wirelessdepot]

Please dont make the mistake I did and hassle people about a confirmed address. I found out the hard way and lost a sale because I kept asking for one. I have a post here somewhere under my other store qualitydeals - Others here have told me to not be worried about it. They have been selling on here for years. Hope that helps you.

[MoonwishesStore]

I have had well over 7000 transactions on ebay using Paypal. I never have checked for the confirmed address. If I am paid, I ship. I ship to whatever address the person wants and if they tell me it is a gift, I make a card on the computer and enclose it. Customers love it. But, I do this: All outgoing packages within the USA go out with Delivery confirmation so that I at least have that proof that an item was delivered if there is a problem.

When customers contact us for any reason, it is nice to be able to look online and tell them that their package was delivered 2 weeks ago, look on the porch or ask the family. One lady was wondering where her pattern was only to find out after I confirmed that her pattern arrived 3-4 days after order, that her husband (thinking he was doing her a favor) opened it, saw it was a pattern and stuck it in with all the rest of her patterns and forgot to tell her. You gotta love those guys!

We have enough sales that it is worth having a postage program for this. We use endicia and it has saved me hundreds of hours of standing in line at the post office. Using an on-line postage program, you can get discounts on things like delivery confirmation, and international Priority packages. One of those things that all sellers need to look into when they are selling enough each month to make it worthwhile--that would be about 10-20 packages a month.

Gail
http://MoonwishesStore.ecrater.com

[asaneagifts]