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My store is no longer working either!!
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theoutlet120



Posts: 2

PostPosted: Tue Oct 03, 2006 6:49 am    Post subject: My store is no longer working either!! Reply with quote

I was editing my store and I hit prevew and nothing showed up. When you click on the stores main page everthing looks fine but when you click a category it states there are no items in this category. I see this has happened to a few other people. I am not using firefox. I am using IE. I emailed ecrater but got no reply.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Oct 03, 2006 10:43 am    Post subject: Reply with quote

YOU need to go to www.ecrater.com and click on contact on the bottom right of the screen.

This normally happens when the terms of ecrater.com are not followed
or
for some reason the crawler seen something that wasn't right.
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theoutlet120



Posts: 2

PostPosted: Tue Oct 03, 2006 10:46 am    Post subject: Reply with quote

I already did that. They still did not reply to me email
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Oct 03, 2006 10:57 am    Post subject: Reply with quote

theoutlet120 wrote:
I already did that. They still did not reply to me email


PATIENCE

You got to give them a few days. In the mean time, just check your store once in a well and see if it's back up.
ALSO
read the terms to be sure that you didn't break any of the rules
http://www.ecrater.com/terms.php
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FineGemsJewelry



Posts: 49

PostPosted: Wed Oct 04, 2006 8:45 am    Post subject: Reply with quote

Sad All my listings dissapeared too. It was all there yeasteday, so it's as if I never listed anything at all.

HELP!!!!!!!

When I click on the prodects link all my picutes and titles show up, but when I go to Preview, all my categories are empty.

Jackie
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FineGemsJewelry



Posts: 49

PostPosted: Wed Oct 04, 2006 9:35 am    Post subject: Reply with quote

OMG!!!!!!!!!! I have 2 store on ecrater and both are empty. How long does it take for CS to answer emails???

Jackie
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KryseeMac



Posts: 64

PostPosted: Thu Oct 12, 2006 7:58 pm    Post subject: Reply with quote

I read the rules for not getting suspended and get them all but 'Pre-order items '. What is meant by this?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Oct 12, 2006 8:08 pm    Post subject: Reply with quote

KryseeMac wrote:
I read the rules for not getting suspended and get them all but 'Pre-order items '. What is meant by this?


PRE-ORDERS --- say a movie is scheduled to be released on December 25. You can't sell it before then - that would be taking pre-orders.

Selling something that is not yet available = pre-orders.
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KryseeMac



Posts: 64

PostPosted: Fri Oct 13, 2006 2:18 pm    Post subject: Reply with quote

Ok...didn't know that happens that much on these types of sites but I can see how it would. LIke the games that are preordered at games/computer stores...makes sense. My sons does this all the time to make sure he gets the new version that is coming out. Thanks
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CatsGiftsandSupplies



Posts: 17

PostPosted: Wed Mar 28, 2007 9:56 pm    Post subject: My store is gone Reply with quote

I haven't even got\ all of the pictures of products up and my store just went poof - it's b een gone all day and nobod;y will anwer me


Also, i have a question on how to get a picture up of 2 products - under colleges i have two really pictures of material o- i put one up and when i went to put the second one ;up poof again both were gone


third (sorry) learning - do i have to have the same cagegories of the main sight? if so is that how i learn to use ebay

thanks for somebodies time to answer me

Cat
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Mar 28, 2007 10:57 pm    Post subject: Reply with quote

Quote:
I haven't even got\ all of the pictures of products up and my store just went poof - it's b een gone all day and nobod;y will anwer me


I see your store --
http://catsgiftsandsupplies.ecrater.com/

You currently have one item for sale -
http://catsgiftsandsupplies.ecrater.com/product.php?pid=774811
I see that too.



Quote:
i have a question on how to get a picture up of 2 products

Solutions to Common Problems - IMAGES
http://www.ecrater.com/community/viewtopic.php?t=2097

Quote:
third (sorry) learning - do i have to have the same cagegories of the main sight? if so is that how i learn to use ebay

Not sure I understand what you mean but I will do my best to guess at it -
Every item you list will appear on the main site of www.ecrater.com - that's what the Global Category is all about. You can name and have as many cateogries within your store as you want. You have plenty set up already.
Sorry, I have no idea what the question about how to learn and use ebay is about.
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CatsGiftsandSupplies



Posts: 17

PostPosted: Thu Mar 29, 2007 4:19 pm    Post subject: store still doesnt open for me Reply with quote

the question i had is if i want to put 5 pictures under on subcategory
how do i do ii?
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TheCookieLadyCafe



Posts: 282

PostPosted: Thu Mar 29, 2007 6:27 pm    Post subject: Reply with quote



Well! I took a peek at your store and from where I sit, you have invented catagories which should be products. Example: sheets, balankets...etc are home goods and so on . Sheets under home goods are linens. Bathroom acessories are...in the Bath section of home goods.
Quote:
third (sorry) learning - do i have to have the same cagegories of the main sight? if so is that how i learn to use ebay

thanks for somebodies time to answer me

Cat


No ebay here but, Yes the catagories on the eCrater home page are the global catagories to use with subs. I am not at all sure what your other Q's are relating to...however a stab in the dark...To add up to 10 photos you need to go into edit at the camera icon and click browse and then add.

Ten photos/product.
http://www.ecrater.com/community/viewtopic.php?t=62

I think that if you re organize your "Catagories" into a more streamline listing with subs for similar that you just might clear-up your delima.

Paws crossed

Josh, Jordy & The Cookie Lady…Proprietors: Purple Puppy Paws Products
Cross your PAWS!


Last edited by TheCookieLadyCafe on Thu Mar 29, 2007 7:53 pm; edited 1 time in total
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CatsGiftsandSupplies



Posts: 17

PostPosted: Thu Mar 29, 2007 6:43 pm    Post subject: i am niuts Reply with quote

thank for responding about narrowing down my cagegories - that will help me set up

i am using http://catsgiftsandsupplies.com.ecrater and still cannot get logged in
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poopsheet



Posts: 4865

PostPosted: Thu Mar 29, 2007 7:41 pm    Post subject: Re: i am niuts Reply with quote

CatsGiftsandSupplies wrote:
i am using http://catsgiftsandsupplies.com.ecrater and still cannot get logged in


This is your correct URL:
http://catsgiftsandsupplies.ecrater.com/
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