eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

Invoice Payment Help

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
View previous topic :: View next topic  
Author Message
faeriedreams



Posts: 102

PostPosted: Tue Mar 28, 2006 4:05 pm    Post subject: Invoice Payment Help Reply with quote

I received a new order, invoice #8006, from my Tiny Tots Shop Monday and the customer paid via PayPal but the invoice doesn't have the green check next to it to show Paid. I was just wondering how that could happen and if there is anyway to manually check it as paid?

If a customer pay's us via Check/Money Order do we need to check those orders as paid?

Thanks,
Elizabeth Smile
Back to top
View seller's profile Send private message Visit seller's eCRATER store
ecrater
forum admin


Posts: 1029

PostPosted: Wed Mar 29, 2006 1:24 am    Post subject: Reply with quote

The crawler changed the status of your order to unpaid and deleted the positive feedback that was left. The crawler tracks all orders and changes the status of these that were made by the store owner. (in order to prevent "fake" feedback).

I fixed your problem manually and I will look in the crawler's code to see what caused the problem.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
faeriedreams



Posts: 102

PostPosted: Wed Mar 29, 2006 7:58 am    Post subject: Reply with quote

Thank you for fixing it and for checking into it for me. Smile
Elizabeth
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum