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Why don't sold items come off automatically?

 
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cloudnine



Posts: 1

PostPosted: Thu Oct 23, 2008 5:32 pm    Post subject: Why don't sold items come off automatically? Reply with quote

I have had other stores and when someone would purchase items, those sold items would automatically be removed and put into a sold bucket. I just had my first purchase and until I deleted the sold items that person's items were out there for someone else to purchase. What am I doing wrong?
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kjscreations



Posts: 1726

PostPosted: Thu Oct 23, 2008 5:53 pm    Post subject: Reply with quote

In your admin area... turn on inventory control. Search forum for inventory control & you will get a bunch of info.
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acread
moderator


Posts: 11986

PostPosted: Thu Oct 23, 2008 7:16 pm    Post subject: Reply with quote

Please read the following: http://www.ecrater.com/community/viewtopic.php?t=4895
http://www.ecrater.com/community/viewtopic.php?t=3759

and might want to rethink Cash on Delivery as payment method. See: http://www.ecrater.com/community/viewtopic.php?t=3756
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somewhereinmymemories



Posts: 228

PostPosted: Sat Oct 25, 2008 4:22 pm    Post subject: Reply with quote

I would still manually check it. I have inventory control enabled and quite a few times I've had a customer pay by Paypal or Google checkout and the item remains available! Not every time, but it's happened a couple of times.

Now I try to remember to check every time.
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act1805



Posts: 14

PostPosted: Sat Oct 25, 2008 8:46 pm    Post subject: No record of Item Sold! Reply with quote

I received payment for an item today, but when I go into orders, it doesn't show any orders.

Any idea what is causing this?
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kjscreations



Posts: 1726

PostPosted: Sat Oct 25, 2008 10:32 pm    Post subject: Reply with quote

That's wierd... it's usually the other way around. Are you also selling elsewhere?
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act1805



Posts: 14

PostPosted: Sat Oct 25, 2008 10:34 pm    Post subject: Reply with quote

I just figured it out! It was because I didn't include that link in my google checkout settings. Very Happy
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