eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

How to leave feedback

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
View previous topic :: View next topic  
Author Message
AKLeatherFashions



Posts: 62

PostPosted: Mon Nov 06, 2006 11:00 am    Post subject: How to leave feedback Reply with quote

Hello I have a customer that ordered an item a while ago and due to it being on back order he just recieved it now. Where would he go to leave me feedback as he doesnt see anywheres to do this.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
zickit



Posts: 21857

PostPosted: Mon Nov 06, 2006 11:20 am    Post subject: Reply with quote

Only buyers that used PayPal to pay instantly can leave feedback.
At the time of payment they receive a link via email to leave feedback.
They receive an email approximately 20 days later with the link again.
That's it. There is no place else they can go if they don't have the link, they can not leave it.

Part of ecrater.com terms state not to sell items you don't have in stock.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
JewelryDesignsByCher



Posts: 296

PostPosted: Mon Nov 06, 2006 11:40 am    Post subject: Reply with quote

Wow! I did not know that PP provided a feedback link ~ interesting Cool
Back to top
View seller's profile Send private message Visit seller's eCRATER store
zickit



Posts: 21857

PostPosted: Mon Nov 06, 2006 11:58 am    Post subject: Reply with quote

JewelryDesignsByCher wrote:
Wow! I did not know that PP provided a feedback link ~ interesting Cool


PP does NOT provide the link. ecrater.com provides the link
BUT only on items instantly paid using PayPal.
that's because they have no way to know that a money order was sent nor do they have a way to know if the order process using google buys was confirm and accepted. PP if done instantly - I guess they know.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
OldHouseCollectibles



Posts: 41

PostPosted: Tue Nov 07, 2006 8:20 pm    Post subject: Reply with quote

BigTallMensClothing wrote:
Part of ecrater.com terms state not to sell items you don't have in stock.

Would doing DROP SHIPPING be consider "not in stock" and not allowed on eCrater?
Back to top
View seller's profile Send private message Visit seller's eCRATER store
zickit



Posts: 21857

PostPosted: Tue Nov 07, 2006 8:23 pm    Post subject: Reply with quote

Quote:
Would doing DROP SHIPPING be consider "not in stock" and not allowed on eCrater?


NO but if the drop shipper is out of stock you should have the item available for sale. I know it's a PITA to keep up but it's froogle.google rules that state you can't upload items that are not currently available.
Hence, no pre-order or pre-sale items. Placing orders on items out of stock are pre-orders for when they are in stock.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
aspencounty



Posts: 815

PostPosted: Tue Nov 07, 2006 9:16 pm    Post subject: Reply with quote

AtticTreasures wrote:
BigTallMensClothing wrote:
Part of ecrater.com terms state not to sell items you don't have in stock.

Would doing DROP SHIPPING be consider "not in stock" and not allowed on eCrater?


Only if your dropshipper is out of stock would it be considered "out of stock". If they have it available then it's "in stock". I use several drop shippers and it's easy to do a daily check on items. If something is out of stock. I remove it till it is available. No big deal.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum