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no items show is suspended

 
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reneecouturefashion



Posts: 46

PostPosted: Thu Feb 19, 2009 5:20 am    Post subject: no items show is suspended Reply with quote

Hello, my niece was loading my hand bag on the site and it would not let her load, did you do sometthing wrong, I did not have a chance to load the item in. I am sorry if she did something wrong. I would like to correct it. sorry i read that if no items are showing i was suspendedl. and i would like to correcti it.
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acread
moderator


Posts: 11986

PostPosted: Thu Feb 19, 2009 5:35 am    Post subject: Reply with quote

Hmm, this is very strange. When the store is suspended there would be Google Ads inside your categories. But I don't see any. So it is not suspended.

If it was "on hold" then we would see the products. But the buy now buttons would be changed to "hold". So that isn't it.

Could she have accidentally hit "Delete Account" maybe?
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reneecouturefashion



Posts: 46

PostPosted: Thu Feb 19, 2009 5:49 am    Post subject: suspeded items Reply with quote

I can see me item, and i did not delected my items/ I can i correct this thank you
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acread
moderator


Posts: 11986

PostPosted: Thu Feb 19, 2009 5:55 am    Post subject: Reply with quote

Maybe it happened during the maintenance. Try contacting eCrater through the contact page and explain it to them: http://www.ecrater.com/contact.php

I don't know if there is anything that can be done, but give it a try.
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reneecouturefashion



Posts: 46

PostPosted: Thu Feb 19, 2009 6:02 am    Post subject: suspended Reply with quote

if they can't do anything what will i have to do add the item again or start a new store. i can get in my store
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acread
moderator


Posts: 11986

PostPosted: Thu Feb 19, 2009 6:10 am    Post subject: Reply with quote

When you go to Products section in your eCrater account do you see any of the listings? If you do what color are their names?


eCrater will tell you what you can do depending on the situation.
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thelivesandlovesofmaggiethecat



Posts: 9747

PostPosted: Thu Feb 19, 2009 12:46 pm    Post subject: Reply with quote

I see your item. The handbag. Did you not have proper titles or descriptions? Ecrater will delete items that are not properly listed.
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