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acread
moderator


Posts: 11986

PostPosted: Wed May 06, 2009 7:01 am    Post subject: Reply with quote

samplecontainerstore wrote:
I figured this was a eCrater issue where do you suggest I post it? I do not have norton firewall.

The original post was about a one time issue quite a while ago. This image thing only happened to a few people only recently (after the new feature got turned on). That is why I said it is not related.

You could follow the other topic I showed. Did you read it?

Try logging off of the web and logging on again. If that doesn't work try clearing your cache (or cookies) see if that helps. Check your browser security settings. Check your firewall security settings.
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zickit



Posts: 21857

PostPosted: Wed May 06, 2009 10:12 am    Post subject: Re: Issues with Site Reply with quote

samplecontainerstore wrote:
Anyone else having issues with their site? No photos show up on my site or the eCrater site. Is there an issue I do not know about? It was not working yesterday and still not today - I have been looking at the message boards but nothing is showing up. Please help!


Yesterday worked ok for me.
Today -- I am getting red x's on the ecrater.com home page and extremely slow movement.
HOWEVER, within my store and within the admin area I am seeing things fine and moving around ok.
It's just that ecrater.com home page I am having issues with.
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samplecontainerstore



Posts: 13

PostPosted: Wed May 06, 2009 10:20 am    Post subject: Reply with quote

Mine was everywhere and so I did all the things suggested and now I'm seeing it all fine but that was after an hour and a half of working on it. I deleted all the cookies and reset my firewall. I also rebooted my computer and reset the router. Good luck Smile
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acread
moderator


Posts: 11986

PostPosted: Wed May 06, 2009 10:35 am    Post subject: Reply with quote

BigTall the site is working a bit slower today, but I don't have any issues on viewing any of the images either at eCrater or the stores.
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artsytartsycountrycrafts



Posts: 27

PostPosted: Sun May 23, 2010 5:24 pm    Post subject: Reply with quote

Hi ,I'm trying to remove the "On Hold"setting.I press "No"to the question "Are you sure you want the store on hold.But I don't see a difference.Please Help!
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zickit



Posts: 21857

PostPosted: Sun May 23, 2010 5:50 pm    Post subject: Reply with quote

artsytartsycountrycrafts wrote:
Hi ,I'm trying to remove the "On Hold"setting.I press "No"to the question "Are you sure you want the store on hold.But I don't see a difference.Please Help!

Your store is NOT on hold
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ThePaddyCakeCo



Posts: 2

PostPosted: Sun Oct 17, 2010 5:32 am    Post subject: There are no items in this catergory Reply with quote

Hello,
When I go to my store, as of today, October 18, 2010, all of my catergories are blank! I have went over and over my store in the administrative tool and have found nothing out of the ordinary. Can someone please help me.
Thanks!
Angela
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wtcollectibles



Posts: 2728

PostPosted: Sun Oct 17, 2010 6:45 am    Post subject: Reply with quote

Your store has been suspended for some reason. None of us here can see any more than you can. You should review the Ecrater terms and figure out what the problem is. (Some sellers say that they have contacted Ecrater and found out the problem; others say that no one will tell you, you have to figure it out on your own.)

The most common problems don't seem to apply to you--possible counterfeit brands, bootleg DVD's, clone electronics, etc. There may be issues related to food products that I'm not aware of.

Good luck!
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ThePaddyCakeCo



Posts: 2

PostPosted: Mon Oct 18, 2010 5:52 am    Post subject: Reply with quote

How do I even contact Ecrater?
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cosmicray



Posts: 7286

PostPosted: Mon Oct 18, 2010 6:10 am    Post subject: Reply with quote

ThePaddyCakeCo wrote:
How do I even contact Ecrater?
Go to the main eCrater front page, then look for a contact button at the bottom.
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isherlockiholmes



Posts: 2

PostPosted: Sat Jan 01, 2011 10:31 am    Post subject: Reply with quote

http://isherlockiholmes.ecrater.com/

Locked Web log can not be edited. Help Me.
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AmericanEdge



Posts: 976

PostPosted: Sat Jan 01, 2011 10:39 am    Post subject: Reply with quote

isherlockiholmes wrote:
http://isherlockiholmes.ecrater.com/

Locked Web log can not be edited. Help Me.

Your store at eCrater.com has been suspended.

eCrater does not notify store owners when stores are suspended for violations of their terms.

They feel that it is up to the store owner to:
1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.

You may read the eCrater Terms at: http://www.ecrater.com/terms.php

You can contact eCrater at: http://www.ecrater.com/contact.php

Good Luck resolving this problem.
ralph
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wtcollectibles



Posts: 2728

PostPosted: Sat Jan 01, 2011 10:39 am    Post subject: Reply with quote

Your store is suspended, so that is no doubt causing the message you are receiving.

Keep in mind that we are just other sellers and cannot see anything in your store, other than the home page images. Since you are selling electronics, which is a high-risk category, you may need to provide ecrater with your receipts to prove that they are genuine items, etc. This is just a guess, but it's a starting point.

Read the terms here http://www.ecrater.com/terms.php and make sure you are not breaking any rules. Is everything in English? Shipping available to the US? No forbidden products? When you are sure that you have corrected any problems contact Ecrater at http://www.ecrater.com/contact.php and request reinstatement.

Your store needs to be finished, too--logo, all texts filled in, etc.

Good luck!
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bydee



Posts: 2

PostPosted: Thu Oct 20, 2011 8:51 pm    Post subject: eCRATER problem Reply with quote

Dear all. I am still having problems. I am able to log into my admin. interface and view my items, but cannot preview my page. I get the following message:

Click to Link

http://community.ecrater.com/posting.php?mode=newtopic&f=10
http://bydee.ecrater.com/c/135040741/cpu

Thank you so much
Bydee
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MoonwishesStore
moderator


Posts: 17389

PostPosted: Fri Oct 21, 2011 1:07 am    Post subject: Reply with quote

You appear to be suspended. Check out the threads on suspended for more info.
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