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eCRATER problem
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ecrater
forum admin


Posts: 777

PostPosted: Tue Apr 07, 2009 2:24 pm    Post subject: eCRATER problem Reply with quote

eCRATER is experiencing a problem.

One of our servers crashed yesterday causing a huge problem.

The site will be taken down for a maintenance in the late afternoon.

Currently listing is not possible.
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ecrater
forum admin


Posts: 777

PostPosted: Tue Apr 07, 2009 7:14 pm    Post subject: Reply with quote

Everything should be working now.

If you experience any problem please contact us.
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koolcatvintage



Posts: 56

PostPosted: Wed Apr 08, 2009 6:51 pm    Post subject: Reply with quote

Hi. I am still having problems. I am able to log into my admin. interface and view my items, but cannot preview my page. I get the following message:

Scheduled Downtime

eCRATER will be back soon ... assuming everything goes well

I recevied a question from a potential buyer, so I'm assuming they are able to access my page, but I cannot. ??

Thank you, Donna~
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acread
moderator


Posts: 11986

PostPosted: Wed Apr 08, 2009 6:57 pm    Post subject: Reply with quote

When was this? Tonight?
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koolcatvintage



Posts: 56

PostPosted: Wed Apr 08, 2009 7:01 pm    Post subject: Reply with quote

I am experiencing this problem right now. Also yesterday evening.
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acread
moderator


Posts: 11986

PostPosted: Wed Apr 08, 2009 7:06 pm    Post subject: Reply with quote

Yesterday night eCrater was fixing the site, so the whole place was down for a while. You shouldn't be experiencing it today.

I just checked my store it is working OK. I also looked at your store it is open and in working condition.
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koolcatvintage



Posts: 56

PostPosted: Wed Apr 08, 2009 7:10 pm    Post subject: Reply with quote

When I click on my site in this post, I can go to it, but when I sign into admin. interface & click on Preview, I get that message. Also when I try to go to www.koolcatvintage.ecrater.com, I also get that message..
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acread
moderator


Posts: 11986

PostPosted: Wed Apr 08, 2009 7:12 pm    Post subject: Reply with quote

Well the full stop at the end of the url you typed won't help. Try http://koolcatvintage.ecrater.com
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koolcatvintage



Posts: 56

PostPosted: Wed Apr 08, 2009 7:12 pm    Post subject: Reply with quote

I am just going to give it some time. I'm sure whatever problem it is will be fixed soon. Thanks. Smile
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e-endsville



Posts: 11

PostPosted: Wed Apr 08, 2009 9:44 pm    Post subject: Reply with quote

http://e-endsville.ecrater.com/category.php?cid=761320
when i click into the page, it shows
Categories > Diet Pills (2)
There are no items in this category

I can login my store and all product is ok?

Could you help?
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bigtallmensclothing
moderator


Posts: 21814

PostPosted: Wed Apr 08, 2009 10:33 pm    Post subject: Reply with quote

e-endsville wrote:
http://e-endsville.ecrater.com/category.php?cid=761320
when i click into the page, it shows
Categories > Diet Pills (2)
There are no items in this category

I can login my store and all product is ok?

Could you help?


Your store is suspended.
Please see the Suspend forum here in the community
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acread
moderator


Posts: 11986

PostPosted: Thu Apr 09, 2009 3:42 am    Post subject: Reply with quote

ecrater, please take a look at the following topic: http://www.ecrater.com/community/viewtopic.php?t=16550

Could it be because of the latests issues?
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samplecontainerstore



Posts: 12

PostPosted: Wed May 06, 2009 6:10 am    Post subject: Issues with Site Reply with quote

Anyone else having issues with their site? No photos show up on my site or the eCrater site. Is there an issue I do not know about? It was not working yesterday and still not today - I have been looking at the message boards but nothing is showing up. Please help!
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acread
moderator


Posts: 11986

PostPosted: Wed May 06, 2009 6:24 am    Post subject: Re: Issues with Site Reply with quote

samplecontainerstore wrote:
Anyone else having issues with their site? No photos show up on my site or the eCrater site. Is there an issue I do not know about? It was not working yesterday and still not today - I have been looking at the message boards but nothing is showing up. Please help!

I just looked at your store. All images are showing. No problems.

Did you read the following: http://www.ecrater.com/community/viewtopic.php?t=16904

Are you using Norton firewall?


By the way this is really not related to the original post.
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samplecontainerstore



Posts: 12

PostPosted: Wed May 06, 2009 6:42 am    Post subject: Reply with quote

I figured this was a eCrater issue where do you suggest I post it? I do not have norton firewall.
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