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CUSTOMERS ARE UNABLE TO PAY FOR ITEMS THROUGH PAYPAL ?

 
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sunshynecrafts



Posts: 2

PostPosted: Fri Feb 23, 2007 11:04 am    Post subject: CUSTOMERS ARE UNABLE TO PAY FOR ITEMS THROUGH PAYPAL ? Reply with quote

I have had 3 customers who have bought products and were unable to pay through Paypal when they went to check out. I needed to send them a invoice manually via Paypal in order for payment to be received.

I have checked all payment information with Ecrater & Paypal and everything is correct. This only started happening in the last week or so and was wondering if there are any suggestions for this problem.

Thank you in advance.
TracieDawn

Sunshyne Crafts
http://sunshynecrafts.ecrater.com

Sunshyne Crafts Beads
http://sunshynecraftsbeads.ecrater.com
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Fri Feb 23, 2007 2:40 pm    Post subject: Reply with quote

Do you have your own doamin name? IS it MASKING your ecrater.com URL? If so that is the problem. PayPal don't recognized the URL and can not procede.

Do you have a BUINESS or PREMIERE PayPal account?
or just a personal PayPal account?

BE sure to check here for your answer -
Solutions to Common Questions - PAYPAL
http://www.ecrater.com/community/viewtopic.php?p=18493
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