View previous topic :: View next topic |
Author |
Message |
DMATshades
Posts: 15
|
Posted: Fri Jul 17, 2009 9:11 am Post subject: My products no longer showing up in a normal ecrater search. |
|
|
I just noticed that the hits on my products all of a sudden completely stopped. SO i decided to do a normal ecrater search on them to no longer find them even with a full description. Why has this happened? Please Help!!!!
my site is http://www.DMATshades.ecrater.com |
|
Back to top |
|
|
DMATshades
Posts: 15
|
Posted: Fri Jul 17, 2009 9:34 am Post subject: |
|
|
and now i clicked on my product which lead me to no such product!! Does this mean my store was suspended? I have not broken any of the rules according to my knowledge! Can someone please help me? |
|
Back to top |
|
|
kjscreations
Posts: 1727
|
Posted: Fri Jul 17, 2009 10:17 am Post subject: |
|
|
you have been suspended. It looks like you sell knockoffs (we can only see your front page) & that is against ecrater terms. look in the "suspended" threads here & it will give you more info. If these are not knockoffs... be prepared to send the receipt FROM GUCCI & your other designer name companies... (not a wholesaler) there are no wholesalers that sell the designer name stuff. |
|
Back to top |
|
|
DMATshades
Posts: 15
|
Posted: Fri Jul 17, 2009 10:23 am Post subject: |
|
|
KNOCKOFFS! ARE YOU SERIOUS? I provided the picture of the safilo sticker for proof with the UPC/ISBN codes!! I get my products from a public company, and I contacted ecrater with this information. This bites! |
|
Back to top |
|
|
acread moderator
Posts: 11986
|
|
Back to top |
|
|
thelivesandlovesofmaggiethecat
Posts: 10159
|
Posted: Fri Jul 17, 2009 12:41 pm Post subject: |
|
|
Those stickers and bar codes can be faked a lot easier than the sunglasses.
Gucci and Louis Vuitton and all are public companies but they don't sell to wholesalers. |
|
Back to top |
|
|
DMATshades
Posts: 15
|
Posted: Fri Jul 17, 2009 6:45 pm Post subject: |
|
|
First of all, I never placed ads on my site. In fact, I don't even have an adsense account. Also, I did not buy my stuff from a wholesaler...hence, I only have one of each in stock
Ecrater has not gotten back to me...how long should it take? |
|
Back to top |
|
|
acread moderator
Posts: 11986
|
Posted: Fri Jul 17, 2009 7:15 pm Post subject: |
|
|
DMATshades wrote: | First of all, I never placed ads on my site. |
eCrater places them when they suspend the store. Those are eCrater's ads. Not yours. It's an indicator to the store being suspended. That is why I mentioned it. So there is no confusion about your stores state. Didn't say you were the one to put them there.
Quote: | Ecrater has not gotten back to me...how long should it take? |
Did you first fix the issue before contacting them. If you read the post I showed you would know that that is what you need to do before contacting them.
Normally it takes a few days. Depending on the intensity of their work and peoples demand it may be longer. |
|
Back to top |
|
|
DMATshades
Posts: 15
|
Posted: Fri Jul 17, 2009 7:24 pm Post subject: |
|
|
I am so confused...how do I fix the problem first? |
|
Back to top |
|
|
zickit
Posts: 21857
|
Posted: Fri Jul 17, 2009 7:41 pm Post subject: |
|
|
IF the reason you are suspended is because there is a chance you are not selling legit items
then you need to provide proof that you are.
Use the contact form and tell the ecrater.comm you source for product and ask them where you need to email the scans of your receipts.
Keep in mind that invoices/receipt you submit need to be real and legit. They can not be from an UNauthorized agent selling product they have no right to sell (China manufacture selling Gucci just won't work). |
|
Back to top |
|
|
DMATshades
Posts: 15
|
Posted: Fri Jul 17, 2009 7:43 pm Post subject: |
|
|
All right, I'll email the scans of my receipts now. Thanks! |
|
Back to top |
|
|
scratchoffgames
Posts: 88
|
Posted: Sat Jul 18, 2009 11:28 pm Post subject: |
|
|
Quote: | KNOCKOFFS! ARE YOU SERIOUS? I provided the picture of the safilo sticker for proof with the UPC/ISBN codes!! I get my products from a public company, and I contacted ecrater with this information. This bites! |
I don't think we meant you WERE selling knockoffs.... since we can only see the front page of your store... we can only guess & USUALLY when we see designer names... that is only our best guess. We can't see any other of the possible reasons like titles... descriptions... payment options etc. Please don't yell at us since we are not "ecrater". We are only sellers here & can only give you what we THINK happened. |
|
Back to top |
|
|
|