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Subject Line In Gray Not Blue

 
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claimitandframeit



Posts: 57

PostPosted: Sat Jul 25, 2009 10:42 am    Post subject: Subject Line In Gray Not Blue Reply with quote

Hi, one of my items has a gray subject line instead of blue when I look at my list of products. Can anyone tell me what this means?
Thank you
GK
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Periwinkles



Posts: 2908

PostPosted: Sat Jul 25, 2009 11:38 am    Post subject: Reply with quote

Perhaps the item sold or it is hidden. When something is hidden the title line grays out. Check your orders to see if you have an order for it. If not you might have done it by mistake.
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acread
moderator


Posts: 11986

PostPosted: Sat Jul 25, 2009 1:07 pm    Post subject: Reply with quote

When the product name looks grey it means the listing is hidden.

2 causes for this:

1. Sold the item and your inventory control hid it (cause you had exactly the amnount remaining that the customer bought and there isn't any more to buy)
2. When listing you accidentally put a check mark in front of "Hide" option so it is hidden.

As Periwinkles suggested check your orders.

If you want to remove the Hide, edit the listing, remove the check mark and "update" to save.
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claimitandframeit



Posts: 57

PostPosted: Sat Jul 25, 2009 2:08 pm    Post subject: Reply with quote

Thank you both so much. I accidentally hid the item. I've never used that feature before so I must not have been paying attention.

I really appreciate your help.

GK
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