eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

Will the refund to the buyer automatic if cancelling a order

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
View previous topic :: View next topic  
Author Message
happy2save



Posts: 4

PostPosted: Wed Aug 05, 2009 8:28 am    Post subject: Will the refund to the buyer automatic if cancelling a order Reply with quote

Hi, everyone,

Due to the buyer's on file shipping address discrepancy or errors, I am planning to cancel the order. My question is : Since her credit card was charged , if I cancel the order, will the refund go back to her credit card automatically ? or should I use the refund function to refund her the full charge? How to avoid the google checkout fee for cancellation of an order?

Thanks,

Have a good one.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Periwinkles



Posts: 2908

PostPosted: Wed Aug 05, 2009 8:42 am    Post subject: Reply with quote

She will get the entire refund but you will be charged 20 cents if the credit card was charged. I don't charge mine until I know for sure I have the item and that it is shipping condition. There is no way to get out of paying the 20 cents as far as I know. Sorry.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Help
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum