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Will the refund to the buyer automatic if cancelling a order

 
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happy2save



Posts: 4

PostPosted: Wed Aug 05, 2009 8:28 am    Post subject: Will the refund to the buyer automatic if cancelling a order Reply with quote

Hi, everyone,

Due to the buyer's on file shipping address discrepancy or errors, I am planning to cancel the order. My question is : Since her credit card was charged , if I cancel the order, will the refund go back to her credit card automatically ? or should I use the refund function to refund her the full charge? How to avoid the google checkout fee for cancellation of an order?

Thanks,

Have a good one.
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Periwinkles



Posts: 2907

PostPosted: Wed Aug 05, 2009 8:42 am    Post subject: Reply with quote

She will get the entire refund but you will be charged 20 cents if the credit card was charged. I don't charge mine until I know for sure I have the item and that it is shipping condition. There is no way to get out of paying the 20 cents as far as I know. Sorry.
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