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Number of SALES not changing with increasing # of orders!

 
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prettywomanclothing



Posts: 11

PostPosted: Wed Oct 14, 2009 8:18 pm    Post subject: Number of SALES not changing with increasing # of orders! Reply with quote

My store is showing 20 number of sales, but I've had 22.

I believe I understand it's not showing the 21st sale (because I placed an order for the customer on my store, inputing my own email address during checkout and then forwarded the Paypal payment link to them). However, I don't understand why it's not showing the 22nd sale?

Why did it STOP at 20 SALES?? It's important that my customers know how many sales I do! PLEASE HELP!

The number of sales kept increasing with each order, but I don't know what the problem is now. Sad
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Oct 14, 2009 11:15 pm    Post subject: Reply with quote

Please read the FEEDBACK info in the FAQ section in this forum

NOT every sale qualifies.
Only INSTANTLY paid items qualify
Make sure you have the API callback on URL
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maggiethehousecat



Posts: 2401

PostPosted: Thu Oct 15, 2009 12:37 am    Post subject: Reply with quote

Sales totals have been a bit slow to register recently. Mine are usually 2 or 3 days behind.
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acread
moderator


Posts: 11986

PostPosted: Thu Oct 15, 2009 3:15 am    Post subject: Reply with quote

It updates to show the next morning. Yours is now showing 21 sales. So no need to worry.

Do not place an order for your customer. Just keep that out of eCrater completely. Enter it in your own accounting and whatnot. You do not need to have everything show up in your store. Using your own PayPal account to put orders in can get your PayPal account suspended. Don't risk it.
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wtcollectibles



Posts: 2728

PostPosted: Thu Oct 15, 2009 7:07 am    Post subject: Reply with quote

To prettywomanclothing,
I feel your frustration at those numbers on the item page! I've had more sales than the number shows, but I just try to ignore it and hope that prospective buyers don't pay much attention.

Up till the summer, I was too busy at the evil auction site to tend my store here. But thanks to the growing insanity there, I'm working more here and the sales are coming as I list more. So I don't think the numbers themselves deter the buyers, not all of them anyhow. (Now if Google just won't go as insane as you-know-where..... ) Wink
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prettywomanclothing



Posts: 11

PostPosted: Thu Oct 15, 2009 9:04 am    Post subject: Thanks Reply with quote

Thanks for your replies everyone! As pointed out, the registering of sales was a bit slow Smile

Thanks again and good luck with your stores! =D
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