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Giving feedback

 
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mellestore



Posts: 6

PostPosted: Mon Nov 23, 2009 5:30 pm    Post subject: Giving feedback Reply with quote

A buyer is asking me how he can give me feedback, it is his first time with eCrater. Please someone help me because I also do not know how - I am new here and haven't been a buyer.

Thanks!

Melle


http://www.mellestore.ecrater.com/
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acread
moderator


Posts: 11986

PostPosted: Mon Nov 23, 2009 5:47 pm    Post subject: Reply with quote

Only buyers who pay with instant electronic methods (instant PayPal or Google Checkout) qualify to leave feedback. If your buyer qualifies eCrater sends an email with the link to the page where he/she can leave the feedback. If he/she doesn't leave one for 3 weeks they send a second reminder.

If your customer qualified and has not gotten an email from eCrater, tell her to check the Spam/Bulk folder of her email account.


Of course sellers cannot leave feedback for buyers, since buyers are not required to open accounts to make purchases.
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