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Solutions to Common Questions - GOOGLE CHECKOUT
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ljstores



Posts: 984

PostPosted: Fri Jan 12, 2007 11:56 am    Post subject: Solutions to Common Questions - GOOGLE CHECKOUT Reply with quote

This thread is a base for solutions to commom questions associated with Google Checkout It will take a while for the development of this thread, so if you see a good thread with a good solution to a problem that I have missed, or any past threads that relate to "Google Checkout" then please message me with the URL.
We will also be developing similar threads for all other areas of selling on Ecrater.
Hope this helps us all!
Happy ecratering!


Last edited by ljstores on Thu Jan 18, 2007 5:09 pm; edited 1 time in total
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ljstores



Posts: 984

PostPosted: Fri Jan 12, 2007 11:57 am    Post subject: INTEGRATION and MERCHANT ID INFORMATION Reply with quote

INTEGRATION and MERCHANT ID INFORMATION


Please visit the link below and it should provide you with help.

If not please post your further questions in the "Help" section.

http://www.ecrater.com/community/viewtopic.php?t=1980&highlight=

Good Luck


Last edited by ljstores on Fri Jan 12, 2007 12:15 pm; edited 2 times in total
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ljstores



Posts: 984

PostPosted: Fri Jan 12, 2007 11:57 am    Post subject: SHOULD I PUT IN MY PERSONAL INFORMATION? Reply with quote

SHOULD I PUT IN MY PERSONAL INFORMATION?


Please visit the link below and it should provide you with help.

If not please post your further questions in the "Help" section.

http://www.ecrater.com/community/viewtopic.php?t=2030

Good Luck
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ljstores



Posts: 984

PostPosted: Sun Jan 14, 2007 9:34 am    Post subject: WHAT COUNTRIES CAN USE GOOGLE CHECKOUT? Reply with quote

WHAT COUNTRIES CAN USE GOOGLE CHECKOUT?

http://checkout.google.com/support/bin/answer.py?answer=48115
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bigtallmensclothing
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Posts: 21853

PostPosted: Wed Jan 17, 2007 12:08 pm    Post subject: Reply with quote

In a nut shell -

login at google checkout
click the setting tab
select Integration from the left menu
On the section for API callback URL there is a box that is where you put https://www.ecrater.com/google/response-handler.php
Callback method:
CHECK - XML
e.g. <google-order-number>123</google-order-number>

to the right you will see
Account information
that is where you get your Google merchant ID and Google merchant key that you need to put in the payment methods of your ecrater admin page

You will also see Email notifications
IF you want an email copy of the order you must check - Email me each time I receive an order, cancellation or other transaction. Otherwise you will not get an email of the order.


Last edited by bigtallmensclothing on Mon May 21, 2007 3:05 pm; edited 1 time in total
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ljstores



Posts: 984

PostPosted: Wed Jan 17, 2007 4:15 pm    Post subject: DO I NEED A GMAIL ACCOUNT TO USE GOOGLE CHECKOUT? Reply with quote

DO I NEED A GMAIL ACCOUNT TO USE GOOGLE CHECKOUT?

No, you can use any email to use google checkout, although if you have a gmail account, you can forward those emails to any account that you want!
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bigtallmensclothing
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Posts: 21853

PostPosted: Thu Jan 18, 2007 8:53 am    Post subject: Reply with quote

Quote:
after charging their account, do I then ship the item or wait to be sure charge was complete?

Once the order on google says the charge has been completed - process I think is the order on your ORDER page - but ig you click the order and see the detail on the lower right it will say that it has been charged. Then you ship!
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bigtallmensclothing
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Posts: 21853

PostPosted: Sun Jan 28, 2007 10:46 pm    Post subject: Reply with quote

IN A NUT SHELL

You want to accept Google Checkout
First go here to sign up
http://www.ecrater.com/community/viewtopic.php?t=1431

Once signed up go to the setting tabs
Select Integration from the left menu
API callback URL: you want to enter - https://www.ecrater.com/google/response-handler.php

Callback method:
CHECK - XML
e.g. <google-order-number>123</google-order-number>

New order notifications
Check Email my customer support contact, your email address will show here - each time I receive an order, cancellation or other transaction.

To the left you see
Account information
Google vendor ID
YOUR NUMBER HERE

Google merchant key
YOUR NUMBER HERE

NOW, go to ecrater.com
log in
click on payment optionss on the left menu
check Secure Checkout through Google Checkout
enter Merchant ID: This is NOW called Google vendor number on google in integration under account information
enter Merchant Key: found on google in integration under account information
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bigtallmensclothing
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Posts: 21853

PostPosted: Thu Feb 01, 2007 7:19 pm    Post subject: Reply with quote

Quote:
If a buyer pays through Google and I want to send a partial refund for whatever reason, can that be done?

Google says - https://checkout.google.com/support/sell/bin/answer.py?answer=42946&topic=8674
Quote:
Can I cancel part of an order only?

Not at this time. If a buyer requests a partial cancellation, you can ask the buyer to place another order with only the items he or she wants, then cancel the previous order completely.

As an alternative, you can charge the full order, then refund the buyer for the unwanted and unshipped items.


Google also says - https://checkout.google.com/support/sell/bin/answer.py?answer=28916&ctx=sibling
Quote:
How do I cancel or refund an order?



To cancel an order using the Google Checkout Merchant Center:

Sign in to Google Checkout.
In your orders inbox, click the number of the order you'd like to cancel.
Click Cancel this order . . ..
Select the appropriate cancellation reason from the drop-down menu.
Add comments if needed. These comments will appear to the buyer in his or her Purchase History.
Click Cancel the order.
To refund an order using the Merchant Center:

Sign in to Google Checkout.
In your orders inbox, click the number of the order you'd like to refund.
Click Cancellations, refunds, and returns . . ..
Select the appropriate refund reason from the drop-down menu.
Add comments if needed. These comments will appear in the buyer's account.
Enter the amount you'd like to refund to the buyer. (To cancel an order that's already been charged, select the 'Cancel order' checkbox. The entire order amount will be refunded.)
Click Submit refund.
If you refund an order, Google will send a cancellation or refund notification email to the buyer. Also, Google will return a portion of the transaction fee to you.
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bigtallmensclothing
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Posts: 21853

PostPosted: Fri Feb 02, 2007 9:04 pm    Post subject: Reply with quote

How often will Google pay me for my sales?

Payouts will be initiated within two business days if:

You've already specified a valid bank account to receive your payouts.

You've successfully charged an order.

Your earned balance at the time of disbursement or transfer is at least US$1.

Google will initiate payouts within two business days after you charge an order; however, your bank may take up to three additional business days to register the payout in your account. Please contact your bank representative if you'd like more information about the timing of fund transfers into your account.

--------------------------------------------------------

Here the link to the above information.

https://checkout.google.com/support/sell/bin/answer.py?answer=25400&topic=8676
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ljstores



Posts: 984

PostPosted: Thu Mar 08, 2007 11:52 am    Post subject: THINGS TO BE AWARE OF REGARDING GC BUYER VERIFICATION Reply with quote

THINGS TO BE AWARE OF REGARDING GC BUYER VERIFICATION

http://www.ecrater.com/community/viewtopic.php?t=2723
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ljstores



Posts: 984

PostPosted: Thu Mar 08, 2007 11:54 am    Post subject: MORE GOOGLE CHECKOUT "KNOW HOW" Reply with quote

MORE GOOGLE CHECKOUT "KNOW HOW"

http://www.ecrater.com/community/viewtopic.php?t=2397
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bigtallmensclothing
moderator


Posts: 21853

PostPosted: Tue Mar 18, 2008 7:18 pm    Post subject: Reply with quote

Authorization failed does not mean that the Authorization won't turn into a success!

Read more here -
http://www.ecrater.com/community/viewtopic.php?t=9194
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bigtallmensclothing
moderator


Posts: 21853

PostPosted: Fri Apr 18, 2008 1:46 am    Post subject: Reply with quote

Here is a screen shot of what you should see on your Google Checkout Setting tab - then click on Integration




IF you have the API callback URL set to another site - ecrater will never receive the information and the other site won't have a clue what to do with the info that google checkout is sending them.

If you use inventory control your inventory count will not be lowered for this sale - since eCRATER won't receive the information from GC
UNLESS that API callback URL is set to eCRATER using
https://www.ecrater.com/google/response-handler.php


For this reason 2 different google checkout accounts are needed.


Last edited by bigtallmensclothing on Fri Jan 09, 2009 3:57 pm; edited 1 time in total
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bigtallmensclothing
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Posts: 21853

PostPosted: Mon Jun 30, 2008 5:14 pm    Post subject: Reply with quote

google check out orders do not appear on my orders page

Thanks ACRead for your answer

That would be because you did not do the integration properly.

Go to your Google Checkout account
Click on "Settings" (should be at "Financial Settings")
Click on "Integration" (left side)
On the page that opens you need to enter the API callback url (https://www.ecrater.com/google/response-handler.php) and callback method (which is XML)
Save

This won't help you recover the info for the order you already had. But from now on your orders will appear in your stores admin page under "orders". (that is it is not retroactive)


read more here
http://www.ecrater.com/community/viewtopic.php?t=11502
http://www.ecrater.com/community/viewtopic.php?t=11367
http://www.ecrater.com/community/viewtopic.php?t=11336
http://www.ecrater.com/community/viewtopic.php?t=11164
http://www.ecrater.com/community/viewtopic.php?t=11115
http://www.ecrater.com/community/viewtopic.php?t=10728
http://www.ecrater.com/community/viewtopic.php?t=10269
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