Item Sold - Still Visible

BeautyBargains4u · Posts: 46

I sold an item yesterday, and after receiving payment, I put a "sold" logo on the product. Then, I read in the FAQ section that you should "hide" the item, which I did. However, even when I use another computer (without signing in), the item is still visible to buyers and the "Buy Now" button is still active. Do I need to delete the item, instead of hiding it? If I delete it and the buyer later wants to review the item, it will no longer be visible to her.

Sorry for all the questions...I'm still learning! Embarassed

Ann

acread · moderator Posts: 11986

Remember any editing you do will take 2 hours before it show in search results. So if you were looking for the item using the search it may appear like it is not hidden. As long as the product name turned grey (from the normal blue) in your products section, it means it is hidden.

You can enable your Inventory Control in your store to help you change quantity numbers and hide the listing when it is sold out. It's located in the Options section.

Oh and if it wasn't clear, you don't need to delete the listing. You can just hide it (manually or using the Inventory Control).

zickit · Posts: 21857

BeautyBargains4u · Posts: 46

Thanks for the help. Every thing is okay now, I think.