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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 1:20 pm Post subject: products not in store |
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Why are there no products in my store. My products are still in the admin section but they are not in my store. |
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acread moderator
Posts: 11986
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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 1:37 pm Post subject: |
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I only sell phone cases. What can be wrong about that? |
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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 1:37 pm Post subject: |
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Can I get it unsuspended |
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acread moderator
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Posted: Fri Feb 26, 2010 1:38 pm Post subject: |
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Phonecase wrote: | Can I get it unsuspended |
If you read what I suggested you read you would not be asking this. |
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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 1:41 pm Post subject: |
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I did read it. What I dont understand is why it would have been suspended. There are no red items in it and there is nothing against ecrater rules in my store. So there is nothing that I can change about it |
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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 1:43 pm Post subject: |
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Can I contact someone to ask what the problem is and if so how do I contact them |
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acread moderator
Posts: 11986
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Posted: Fri Feb 26, 2010 1:44 pm Post subject: |
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They don't suspend without reason. Go through the terms carefully and see if there is anything that you did is breaking the rules
http://www.ecrater.com/terms.php |
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acread moderator
Posts: 11986
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Posted: Fri Feb 26, 2010 1:45 pm Post subject: |
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Phonecase wrote: | Can I contact someone to ask what the problem is and if so how do I contact them |
You are supposed to fix things first then contact them. Not the other way around. |
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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 1:48 pm Post subject: |
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Where do I get a reactivation form from? |
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acread moderator
Posts: 11986
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Posted: Fri Feb 26, 2010 2:01 pm Post subject: |
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Phonecase wrote: | Where do I get a reactivation form from? |
You said you read what I asked you to read.
There is no such thing as "reactivation form."
You fix things then you contact eCrater through their contact page. |
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Phonecase
Posts: 17
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Posted: Fri Feb 26, 2010 2:03 pm Post subject: |
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I have found It on the home page. Thanks for you help |
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zickit
Posts: 21857
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Posted: Fri Feb 26, 2010 2:47 pm Post subject: |
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I have no idea why you were suppended BUT I do not know that Sony does not allow the use of their iomages by anyone that is not authorized by them. Unless you have written permission from Sony you can not use thei images.
Like I said, that may or may not be the issue. |
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MaggietheCatsMeows
Posts: 2853
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Posted: Fri Feb 26, 2010 5:38 pm Post subject: |
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Looking at your home page my guess is that you are using photos of the phones without permission. Doesn't look like cases. Comes across as phones. |
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Phonecase
Posts: 17
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Posted: Sat Feb 27, 2010 6:43 am Post subject: |
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Thanks for the advice. I have changed the pictures. Does anyone know how long it will take ecrater to get get back to me about my store |
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