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When an item is sold

 
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intouchwithurworld



Posts: 301

PostPosted: Mon Mar 01, 2010 2:32 pm    Post subject: When an item is sold Reply with quote

When an item is sold, why is it still showing in the inventory even when you have listed as having only one?


I have been caught with selling an item that I do not have because I have already sold it.

Am I suppost to delete the item after selling? I though it was done automatically by eCrater?

Thank you in advance!
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acread
moderator


Posts: 11986

PostPosted: Mon Mar 01, 2010 2:57 pm    Post subject: Re: When an item is sold Reply with quote

intouchwithurworld wrote:
When an item is sold, why is it still showing in the inventory even when you have listed as having only one?

Because the Inventory Control is not enabled or the payment is not an electronic payment.
Quote:
I have been caught with selling an item that I do not have because I have already sold it.

Am I suppost to delete the item after selling?

You either delete the listing or hide it. You cannot leave it available for purchase if you don't have any more to sell.

To delete click on the red X next to the product name.

To hide click on the edit button next to the product name and click to check Hide option.
Quote:
I though it was done automatically by eCrater?

If you don't enable Inventory Control, the quantity won't change (nor will the listing get hidden if the quantity has reached 0)
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Mar 01, 2010 3:09 pm    Post subject: Reply with quote

Quote:
Am I suppost to delete the item after selling? I though it was done automatically by eCrater?


eCRATER does not delete it
they HIDE it if and only if you have the quantity in the box and if inventory control is turned ON
and if it's been purchase and paid for INSTANTLY.

Please read - Solutions to Common Questions - Inventory Control
http://community.ecrater.com/viewtopic.php?t=4895
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intouchwithurworld



Posts: 301

PostPosted: Mon Mar 01, 2010 3:29 pm    Post subject: Reply with quote

You both are soooo smart! Thank you!

I've enabled.

I have been on eCrater and still do not know all how it works.

Thank you so much!
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acread
moderator


Posts: 11986

PostPosted: Mon Mar 01, 2010 4:16 pm    Post subject: Reply with quote

intouchwithurworld wrote:
You both are soooo smart! Thank you!

I've enabled.

I have been on eCrater and still do not know all how it works.

Thank you so much!

Then you need to read the stuff in here: http://community.ecrater.com/viewforum.php?f=13
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intouchwithurworld



Posts: 301

PostPosted: Mon Mar 01, 2010 4:52 pm    Post subject: Reply with quote

Thank you! I certainly will.
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