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Hompage can be seen,but shows"no such product"
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sexyshoesshop



Posts: 8

PostPosted: Sun Apr 04, 2010 10:29 pm    Post subject: Hompage can be seen,but shows"no such product" Reply with quote

I am new to ecrater,after finished the registration,i uploaded some products on it.it has already been 2 days,i can see the homepage,but when refer to certain product,it shows"no such products"
my store is http://sexyshoesshop.ecrater.com/

Is it been suspended or what?i searched the same products of other supplier,whose title are almost the same,but why my products don't show up?
does the picture uploaded cannot be with watermark?
What exactly is the problem?so i can make changes.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sun Apr 04, 2010 11:31 pm    Post subject: Reply with quote

The problem is your store is suspended.
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sexyshoesshop



Posts: 8

PostPosted: Sun Apr 04, 2010 11:58 pm    Post subject: Reply with quote

bigtallmensclothing wrote:
The problem is your store is suspended.

can you give me some advice on what to do?why it has been suspended?
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maggiethehousecat



Posts: 2401

PostPosted: Mon Apr 05, 2010 2:21 am    Post subject: Reply with quote

Can you prove your shoes are authentic designer shoes? That is my guess.
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sexyshoesshop



Posts: 8

PostPosted: Mon Apr 05, 2010 2:35 am    Post subject: Reply with quote

maggiethehousecat wrote:
Can you prove your shoes are authentic designer shoes? That is my guess.


but i see some other supplier,say http://futurehoo.ecrater.com/
this shop sell the same designer shoes with tile of the brand.why it is ok?so confused.what is the exact problem.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Apr 05, 2010 2:40 am    Post subject: Reply with quote

sexyshoesshop wrote:
maggiethehousecat wrote:
Can you prove your shoes are authentic designer shoes? That is my guess.


but i see some other supplier,say http://futurehoo.ecrater.com/
this shop sell the same designer shoes with tile of the brand.why it is ok?so confused.what is the exact problem.


because they weren't reported ... possible.
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kjscreations



Posts: 1726

PostPosted: Mon Apr 05, 2010 3:38 pm    Post subject: Reply with quote

They may have proved authenticity. That may just be what you have to do as well.
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sexyshoesshop



Posts: 8

PostPosted: Mon Apr 05, 2010 9:15 pm    Post subject: Reply with quote

kjscreations wrote:
They may have proved authenticity. That may just be what you have to do as well.

The following is the letter i got from ecrater about the reason:

Thank you for your inquiry regarding your store. Your eCRATER store has
been suspended. Please provide receipts for your items, so that we can
verify their authenticity.

The receipts must come from a reputable vendor, because they will serve as
proof that the items you sell are authentic. You can take pictures of them
or scan them, and send through email.

does it mean that i need to find a guarantor of reputable vendor from ecrator?or what does it mean?anybody can help me?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Apr 05, 2010 9:26 pm    Post subject: Reply with quote

It means you have to show ecrater your receipts --- the invoice you paid to buy the products you sell.
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sexyshoesshop



Posts: 8

PostPosted: Mon Apr 05, 2010 9:31 pm    Post subject: Reply with quote

bigtallmensclothing wrote:
It means you have to show ecrater your receipts --- the invoice you paid to buy the products you sell.


sorry,i am not quite understand.can you explain more clear?i buy the products i sell??? where do i get the invoice or receipt? thanks for help
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thelivesandlovesofmaggiethecat



Posts: 9864

PostPosted: Mon Apr 05, 2010 11:59 pm    Post subject: Reply with quote

Are you using a drop-shipper and don't have the merchandise? If so in all probability your items are fakes. Designers don't use drop shippers.

Did you buy the shoes and now have them in your possession? If so you have a receipt for purchasing them. That is what you want to send to ecrater.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Apr 06, 2010 1:41 am    Post subject: Reply with quote

sexyshoesshop wrote:

sorry,i am not quite understand.can you explain more clear?i buy the products i sell??? where do i get the invoice or receipt? thanks for help

When you buy it to sell it they give you a paper - a receipt, an invoice, something that says you bought it.
Something that says WHERE you bought, what the item is, how much you paid. Although ecrater don't care what you paid ... that's not the important part.
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sexyshoesshop



Posts: 8

PostPosted: Tue Apr 06, 2010 7:36 am    Post subject: Reply with quote

bigtallmensclothing wrote:
sexyshoesshop wrote:

sorry,i am not quite understand.can you explain more clear?i buy the products i sell??? where do i get the invoice or receipt? thanks for help

When you buy it to sell it they give you a paper - a receipt, an invoice, something that says you bought it.
Something that says WHERE you bought, what the item is, how much you paid. Although ecrater don't care what you paid ... that's not the important part.


i think i almost get your point.in fact,i am seller from China,and we are factory here,so i have the goods at hand.
so what you mean is that i have to send ecrater a receipt/invoice to show that i really got such goods.is that right?so would a paypal invoice be ok??
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sexyshoesshop



Posts: 8

PostPosted: Tue Apr 06, 2010 7:38 am    Post subject: Reply with quote

sexyshoesshop wrote:
bigtallmensclothing wrote:
sexyshoesshop wrote:

sorry,i am not quite understand.can you explain more clear?i buy the products i sell??? where do i get the invoice or receipt? thanks for help

When you buy it to sell it they give you a paper - a receipt, an invoice, something that says you bought it.
Something that says WHERE you bought, what the item is, how much you paid. Although ecrater don't care what you paid ... that's not the important part.


i think i almost get your point.in fact,i am seller from China,and we are factory here,so i have the goods at hand.
so what you mean is that i have to send ecrater a receipt/invoice to show that i really got such goods.is that right?so would a paypal invoice be ok??


and do i need to send invoice for each product listed or just one would be ok?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Apr 06, 2010 11:26 am    Post subject: Reply with quote

each product you list that is a brand name product.
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