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downtime 05/02/2010
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shopie



Posts: 3

PostPosted: Mon May 03, 2010 12:31 am    Post subject: problem in showing the products Reply with quote

I had uploaded some product photos and marked information on my store under the adminstration account.

However, it shows pictures only at my home page of store and nothing was found under the categories or no product was found at any branch pages.

Please urgently help and check whether is an error at my side.
Your prompt response with solution would be highly appreciated. Thanks in advance.
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rpsgc



Posts: 3

PostPosted: Mon May 03, 2010 2:06 am    Post subject: Reply with quote

This is most unfortunate. I hope eCrater is back up soon.
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my-little-e-shop-in-ukraine



Posts: 864

PostPosted: Mon May 03, 2010 2:26 am    Post subject: Reply with quote

Hi Shopie and rpsgc

Where are you located?

I just tried the WWW link to rpsgc and received message below.

Oops! Internet Explorer could not connect to rpsgc.ecrater.com

Trying to work out if it is only non US stores who are still down as some US stores say the site is working fine.
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peachstategal



Posts: 298

PostPosted: Mon May 03, 2010 3:45 am    Post subject: Reply with quote

I am not internet savy. How can we talk on this thread if the site is down? It is 6:36 AM in GA. I am still getting the message "eCrater.com Maintenance".
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rpsgc



Posts: 3

PostPosted: Mon May 03, 2010 3:46 am    Post subject: Reply with quote

my-little-e-shop-in-ukraine wrote:
Hi Shopie and rpsgc

Where are you located?

I just tried the WWW link to rpsgc and received message below.

Oops! Internet Explorer could not connect to rpsgc.ecrater.com

Trying to work out if it is only non US stores who are still down as some US stores say the site is working fine.


Portugal.
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AmericanEdge



Posts: 974

PostPosted: Mon May 03, 2010 6:25 am    Post subject: Reply with quote

my-little-e-shop-in-ukraine wrote:
Hi Shopie and rpsgc

Where are you located?

I just tried the WWW link to rpsgc and received message below.

Oops! Internet Explorer could not connect to rpsgc.ecrater.com

Trying to work out if it is only non US stores who are still down as some US stores say the site is working fine.


my-little-e-shop-in-ukraine Your store is working fine in the states as of the time of this post.

rpsgc & shopie, it appears that both stores have been suspended.
Sellers here in the forum can't see your store /products to advise about violation of eCrater terms.

Read the following topic to have your stores re-instated.
http://community.ecrater.com/viewtopic.php?t=1214

ralph
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shopie



Posts: 3

PostPosted: Mon May 03, 2010 7:05 am    Post subject: Reply with quote

Hi Ralph,

Thanks for the information, but I am still unable to login at admin page at this moment https://www.ecrater.com/admin/login.php

Is Ecrater still out of service then? Or, only the Aisa users?

Best regards,
Shopie

quote
Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information
unquote
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AmericanEdge



Posts: 974

PostPosted: Mon May 03, 2010 7:32 am    Post subject: Reply with quote

shopie wrote:
Hi Ralph,

Thanks for the information, but I am still unable to login at admin page at this moment https://www.ecrater.com/admin/login.php

Is Ecrater still out of service then? Or, only the Aisa users?


I guess stores outside the US are still having problems.
Can you open your homepage at http://shopie.ecrater.com/
I can see it from here in the states.

If you can't, sit tight and wait for eCrater to sort it out.

Meanwhile, read the terms in the link of my previous post, to give you an idea of why your store may be suspended.

In your terms page you mention all prices are in AU dollars. Only US dollars allowed per eCrater terms.
Also buyers do not have to register to make a purchase.


ralph
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shopie



Posts: 3

PostPosted: Mon May 03, 2010 7:50 am    Post subject: Reply with quote

No ... still not ..

Noted the terms policy, will login and amend those terms when it re-opened.
Will keep waiting for eCrater's update then. Thanks^^
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arabianthreads



Posts: 7

PostPosted: Mon May 03, 2010 8:41 am    Post subject: Reply with quote

Same here...anything eCrater related is not working on my end either.

I'm in the Middle East and several customers in France and Germany can't see it either.
I'm really praying it gets sorted out soon!
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rpsgc



Posts: 3

PostPosted: Mon May 03, 2010 11:42 am    Post subject: Reply with quote

I should've known it was too good to be true... I see now that eCrater is even worse than nazi eBay, suspending accounts left and right for no valid reason whilst letting the scammers get away.



Meh, whatever. I won't grovel to have it restored, I did nothing wrong.
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