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Coffee store being suspended

 
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roasted-coffee



Posts: 3

PostPosted: Tue May 04, 2010 10:57 pm    Post subject: Coffee store being suspended Reply with quote

http://roasted-coffee.ecrater.com/
that is my store that being suspended
can someone figure out what is wrong
as I have an approval from the coffee supplier to sell their item
I'm very confused.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue May 04, 2010 11:03 pm    Post subject: Reply with quote

read the terms of the site.
if that don't help you
use the contact form at www.ecrater.com
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roasted-coffee



Posts: 3

PostPosted: Tue May 04, 2010 11:05 pm    Post subject: Reply with quote

bigtallmensclothing wrote:
read the terms of the site.
if that don't help you
use the contact form at www.ecrater.com


already ...

just see if someone can help to show me what's wrong
while waiting a reply from ecrater.
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theartsandlettersofmaggiethecat



Posts: 2097

PostPosted: Wed May 05, 2010 1:20 am    Post subject: Reply with quote

I can't see your listings but on your terms page you do not guarantee the price listed. You are not allowed to change the price on a customer. If the buyer clicks buy at $10 a pound that is what you must sell it for. You can't up the price to $11 or $12. Same with shipping. If you forgot to show the price increase prior to the purchase, you can't change it for that buyer.

This may have nothing to do with why your store was suspended but that is just my guess.
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roasted-coffee



Posts: 3

PostPosted: Wed May 05, 2010 7:40 am    Post subject: Reply with quote

theartsandlettersofmaggiethecat wrote:
I can't see your listings but on your terms page you do not guarantee the price listed. You are not allowed to change the price on a customer. If the buyer clicks buy at $10 a pound that is what you must sell it for. You can't up the price to $11 or $12. Same with shipping. If you forgot to show the price increase prior to the purchase, you can't change it for that buyer.

This may have nothing to do with why your store was suspended but that is just my guess.


make sense, maybe I will just rebuild the store
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acread
moderator


Posts: 11986

PostPosted: Wed May 05, 2010 8:07 am    Post subject: Reply with quote

roasted-coffee wrote:
theartsandlettersofmaggiethecat wrote:
I can't see your listings but on your terms page you do not guarantee the price listed. You are not allowed to change the price on a customer. If the buyer clicks buy at $10 a pound that is what you must sell it for. You can't up the price to $11 or $12. Same with shipping. If you forgot to show the price increase prior to the purchase, you can't change it for that buyer.

This may have nothing to do with why your store was suspended but that is just my guess.


make sense, maybe I will just rebuild the store

Rebuilding a new store when the original is suspended will not save you. You need to fix the issue in your current store. Or your duplicate store will be suspended too.
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MaggietheCatsMeows



Posts: 2799

PostPosted: Wed May 05, 2010 11:23 am    Post subject: Reply with quote

You can edit the store content without building a new store. Use the admin entry and edit the content of your terms page etc. there. Use the pencil to edit the content of the listings.
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