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Store suspended? 1 not-received complaint 4 months afr sale?

 
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build2believe



Posts: 8

PostPosted: Wed May 26, 2010 7:31 pm    Post subject: Store suspended? 1 not-received complaint 4 months afr sale? Reply with quote

Hi all

I just got 1 complaint from the buyer that they did not receive their item, he purchased the item by 2/4/2010, and today is already 5/26 already. I shipped out the item lonnnnnnnnnnnnnnngggggggggg time ago. And now I am not sure if my store got suspended (none of my item listed) because of this.

I really think this is a bit unfair business practice, ecrater will suspend store immediately if they receive 1 complaint ...... and 4 months later ? what?

Am I missing something?
Can someone please give me advise?

THanks!
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed May 26, 2010 9:31 pm    Post subject: Reply with quote

First ... that's probably not the reason.
Suspension is usually something to do with the terms of the site not being followed.

Use the contact form at www.ecrater.com if you don't know what the real issue is.

Coming here making false claims isn't going to help you.


Last edited by bigtallmensclothing on Wed May 26, 2010 11:23 pm; edited 1 time in total
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MaggietheCatsMeows



Posts: 2799

PostPosted: Wed May 26, 2010 10:20 pm    Post subject: Reply with quote

Have you submitted receipts that prove your items are authentic? That is more likely the reason for your suspension. If someone reported you for selling counterfeit items, you will be suspended while it is checked out.
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kjscreations



Posts: 1726

PostPosted: Thu May 27, 2010 7:35 am    Post subject: Reply with quote

Seeing the "ebook" for twilight was a red flag to me... IS there such a "legal" thing?
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