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how can I re-activate my store

 
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cellphonewifi



Posts: 3

PostPosted: Mon Jun 07, 2010 8:51 pm    Post subject: how can I re-activate my store Reply with quote

Hello friends.

i am one of the sellers and my store is www.cellphonewifi.ecrater.com. my store has been suspended maybe 1 month ago and now i have a chance to tell. maybe is because that i sell some phones that looks like copy or i use the brand name like nokia or iphone without authorised. and i am sorry that i did not learn the policy very well.


i wrote to ecrater and they told me to solve the problem but i do not know how, i delete all of the products from my store and now it is empty, i want to sell some other stuff but how could I do now to make my store open again?

i have already got about 50 positive feedback and i do not want to just give up.

so anybody who working for ecrater can help me?

thanks very much
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AmericanEdge



Posts: 976

PostPosted: Tue Jun 08, 2010 5:47 am    Post subject: Reply with quote

cellphonewifi,

We are all sellers here. People who post in the Community do not work for eCrater.

If you are starting over, read the terms carefully again.
I don't know if you can list new products while your store is suspended but you can give it a try. If you can, go ahead and list your new inventory.

When you are satisfied that everything is according to eCrater terms, contact them and ask to be reinstated.

eCrater does not notify store owners when stores are suspended for violations of their terms.
They feel that it is up to the store owner to:

1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.

You may read the eCrater Terms at: http://www.ecrater.com/terms.php

You can contact eCrater at: http://www.ecrater.com/contact.php

Good luck.
ralph
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cellphonewifi



Posts: 3

PostPosted: Tue Jun 08, 2010 8:17 am    Post subject: Reply with quote

thanks for help.

i will try it.
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pinkdots



Posts: 12

PostPosted: Sun Jul 25, 2010 6:48 am    Post subject: Reply with quote

Why don't you send them an e- mail w/ your questions? I know what it means when you just don't wanna give up your feedback. You have work hard for it and deserve to keep it .Besides, no one is perfect and we are all just learning here . Good luck [www.pinkdots.net]
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thelivesandlovesofmaggiethecat



Posts: 9881

PostPosted: Sun Jul 25, 2010 11:06 am    Post subject: Reply with quote

If you can reactivate your store but will sell something very different than cellular technology/products, your store name is going to be very misleading. For a fee ecrater will change the name. That way you can keep your feedback.

But if your store is empty, ecrater may want to see what you will be selling before reactivating. List a few things from your new inventory before applying to ecrater.
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