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Cant figure out the problem why my store got suspended

 
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mpcheah



Posts: 51

PostPosted: Wed Sep 01, 2010 7:45 pm    Post subject: Cant figure out the problem why my store got suspended Reply with quote

Can anyone help me by checking through my store what is the problem got suspended by e-crater?
my store is http://mpcheah.ecater.com/
I have read through the T&C yet cant figure out the problem.
Thanks.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Sep 01, 2010 9:52 pm    Post subject: Reply with quote

no idea since we can not see your items or listings.

I can see that what you have on your About Us page actually belongs on your TERMS page
BUT that's not going to get you suspended
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mpcheah



Posts: 51

PostPosted: Thu Sep 02, 2010 12:00 am    Post subject: Reply with quote

well...i jz go and transfer the info to TERM page..
thanks...
hopes ecrater can re-activate my store asap.
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thelivesandlovesofmaggiethecat



Posts: 9747

PostPosted: Thu Sep 02, 2010 12:38 am    Post subject: Reply with quote

Transferring your terms data to the terms page will make you store look better but it won't help you get your store reactivated. You have to find out the reason it was suspended. That wouldn't be the reason.
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powauthentics



Posts: 35

PostPosted: Thu Sep 02, 2010 4:07 pm    Post subject: Reply with quote

I have the same problem. I havent done anything weird. My autographs are CERTIFIED no problems there.
How do i get this fixed? Who do I contact? How do I contact them? I dont see a contact tab/page or a phone number or email support, nothing. Can someone PLEASE help me? Thank you, thank you, thank you.
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powauthentics



Posts: 35

PostPosted: Thu Sep 02, 2010 4:08 pm    Post subject: Reply with quote

no one can see my item either to suggest anything. WHO DO I CALL? I am so confused. Crying or Very sad
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carolinabluelady



Posts: 314

PostPosted: Thu Sep 02, 2010 6:29 pm    Post subject: Reply with quote

I don't know if this is the reason or if there is more than one reason, but you have pics of an "adult" nature and that would be 1 reason why you could be suspended.
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MaggietheCatsMeows



Posts: 2790

PostPosted: Thu Sep 02, 2010 8:11 pm    Post subject: Reply with quote

carolinabluelady wrote:
I don't know if this is the reason or if there is more than one reason, but you have pics of an "adult" nature and that would be 1 reason why you could be suspended.


I don't see anything adult. Pictures aren't large but one of the above stores has sport/celeb autographs and the other the only thing I can make out is coffee beans.
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powauthentics



Posts: 35

PostPosted: Fri Sep 03, 2010 2:09 am    Post subject: Reply with quote

my iphone and jawbone pics were from the Internet and not mine. All of my autographs were taken or scanned by me, hopefully I ill be OK now, thank you.
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AmericanEdge



Posts: 976

PostPosted: Fri Sep 03, 2010 6:05 am    Post subject: Reply with quote

powauthentics wrote:
my iphone and jawbone pics were from the Internet and not mine. All of my autographs were taken or scanned by me, hopefully I ill be OK now, thank you.

Paul,
Don't forget to change the pics of your Featured categories that appear on the Homepage of your store.

A good day to all.
ralph
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kjscreations



Posts: 1726

PostPosted: Fri Sep 03, 2010 7:59 am    Post subject: Reply with quote

after making any changes... you still need to contact ecrater to tell them. It will not just be automatically back up & running.
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powauthentics



Posts: 35

PostPosted: Fri Sep 03, 2010 2:17 pm    Post subject: Reply with quote

yes sir i did that and am just waiting, I contacted them via post, email and tried to find a contact link on www.ecrater.com but there isn't one. Thank you so much for your reply!!!!!

Paul-powauthentics
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wtcollectibles



Posts: 2728

PostPosted: Fri Sep 03, 2010 5:20 pm    Post subject: Reply with quote

Somewhere I replied to this same question in another thread, but I've lost track of all your threads!!

Go to www.ecrater.com and look down in the lower right; click on Contact.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Fri Sep 03, 2010 8:16 pm    Post subject: Reply with quote

powauthentics wrote:
my iphone and jawbone pics were from the Internet and not mine. All of my autographs were taken or scanned by me, hopefully I ill be OK now, thank you.

using other images that are not yours is against the law and terms of this site. UNLESS ou have written permission
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AmericanEdge



Posts: 976

PostPosted: Sat Sep 04, 2010 6:11 am    Post subject: Reply with quote

powauthentics wrote:
yes sir i did that and am just waiting. ... Paul-powauthentics


Paul,
Good to see that your store is up and running again. Very Happy

A good weekend to all
ralph
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