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SlicesDungeon
Posts: 6
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Posted: Tue Nov 23, 2010 3:08 am Post subject: suspension? |
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My store was suspended, but I didn't violate any of the eCrater policies. I just had an order 3 days ago, too.
Any suggestions? |
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lastade-designs moderator
Posts: 2905
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Posted: Tue Nov 23, 2010 5:26 am Post subject: |
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It is hard to say why, but maybe your titles were too vague and meaningless. If it is a book, it should have book in the title. It it is a toy, put toy in the title. It has to say what the product actually is in the title. |
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SlicesDungeon
Posts: 6
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Posted: Tue Nov 23, 2010 12:41 pm Post subject: |
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ok; I'll try that. Is there any way ecrater will tell me what i'm violating if i ask them?? For media (printed and otherwise) I put the title of the work, so somebody searching for it should know what it is; if it's book/videogame/whatever, WHAT it actually is is the product, and the title, the item name; that's how my store is set up for now; I'll try your suggestion, though.
Really don't like that ecrater doesn't tell you why they banned you; seems like middle-school teacher punishment bullsh*t, but oh well...
If I go over it multiple times, and I can't find one little thing that's the slightest bit unorthodox, is there any way to get a REASON out of the eCrater people?? (still see no reason why I'm suspended; i'm NOT violating any policy; i checked for hours, but my store meets the code and I had an order 3 days ago). I want to fix whatever error they incorrectly got me for, especially since the christmas shopping season is upon us, and i have a lot of inventory stocked up on account of this.
Any suggestions/help is appreciated, thanks.
--J.T. |
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thelivesandlovesofmaggiethecat
Posts: 10159
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Posted: Tue Nov 23, 2010 2:38 pm Post subject: |
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It could be titles, descriptions, taking non-compatible payment methods, using stock photos without permission, selling illegal products.
In your terms you mentioned some time of weapons game. It could have been misinterpreted as a weapon and not a toy. Guns and replica guns are not allowed.
Since we can't see your products, all we can do is guess. |
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zickit
Posts: 21857
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Posted: Tue Nov 23, 2010 7:34 pm Post subject: |
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Quote: | If I go over it multiple times, and I can't find one little thing that's the slightest bit unorthodox, is there any way to get a REASON out of the eCrater people?? (still see no reason why I'm suspended; i'm NOT violating any policy; i checked for hours, but my store meets the code and I had an order 3 days ago). I want to fix whatever error they incorrectly got me for, especially since the christmas shopping season is upon us, and i have a lot of inventory stocked up on account of this. |
use the contact forum and ask ecrater for help in figuring it out. |
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