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Duplicated items

 
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eyworkshops



Posts: 16

PostPosted: Mon Nov 29, 2010 5:12 am    Post subject: Duplicated items Reply with quote

My store is suspended. First, the text is not English, I had deleted the items included English. Later, I have informed duplicated items in same products in difference quantities. I have deleted again...before days, I have informed duplicated item still appears..however, I have not informed what duplicated items are....long communication between text and duplicated over half months...however, only inform you have duplicated item but never inform what the duplicated items are...only by feeling?? SLOW RESPONSE. PLEASE GIVE ME A CLEAR ANSWER ! disappointed !!!
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wtcollectibles



Posts: 2728

PostPosted: Mon Nov 29, 2010 9:23 am    Post subject: Reply with quote

Since we cannot see your items, we can't tell if any are duplicates or not. This forum is just sellers helping each other. Keep in touch with Ecrater and maybe you will find the answer. Sometimes the responses are slow because it is a busy time. I'm sure they were busy over this past holiday weekend.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Nov 29, 2010 3:13 pm    Post subject: Reply with quote

as a store owner it's your job to know your merchandise
not the ecrater team.
You broke the terms, not them.
They have no reason to be speedy to sellers that don't follow the rules.
They have no reason to point out your store issues.
Read the terms and follow them
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eyworkshops



Posts: 16

PostPosted: Mon Nov 29, 2010 7:36 pm    Post subject: Reply with quote

wtcollectibles wrote:
Since we cannot see your items, we can't tell if any are duplicates or not. This forum is just sellers helping each other. Keep in touch with Ecrater and maybe you will find the answer. Sometimes the responses are slow because it is a busy time. I'm sure they were busy over this past holiday weekend.


Thank you for your sincerely feedback and support. Ecrater have just re-opened my store after frequency e-mails. This lesson make me understanding about "duplicated item" having a lot of grey areas. Mentioned about duplicated item with examples would be better. Saving our time in order to get win-win situation.
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eyworkshops



Posts: 16

PostPosted: Mon Nov 29, 2010 7:38 pm    Post subject: Reply with quote

bigtallmensclothing wrote:
as a store owner it's your job to know your merchandise
not the ecrater team.
You broke the terms, not them.
They have no reason to be speedy to sellers that don't follow the rules.
They have no reason to point out your store issues.
Read the terms and follow them



Thank you for your advices.
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envybodyboutique



Posts: 16

PostPosted: Mon Dec 20, 2010 9:39 pm    Post subject: hi, may I know what they mean by duplicate? Reply with quote

hi, I have a question here, I wonder do you have the same problem as I do now?

# of errors Problem
20 Duplicate offer

this message show on my front of my admin page. I do have same item but different quantity listing. I wonder do they consider duplicate?
for example:
1.
Lot of 12 Sexy Wild Pouch Men's underwear/gstring/brief $18.99

2.
Lot of 6 Sexy Wild Pouch Men's underwear/gstring/brief $8.99

will they consider this as duplicate offer?
I am worry about it, I do not understand the problem it stated on the front of my admit page. and I surely do not want them to suspend me for anything I am not sure about.
just want to know if this is the same issue you have?
best regards,
eve
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Dec 20, 2010 10:10 pm    Post subject: Re: hi, may I know what they mean by duplicate? Reply with quote

envybodyboutique wrote:
hi, I have a question here, I wonder do you have the same problem as I do now?

# of errors Problem
20 Duplicate offer

this message show on my front of my admin page. I do have same item but different quantity listing. I wonder do they consider duplicate?
for example:
1.
Lot of 12 Sexy Wild Pouch Men's underwear/gstring/brief $18.99

2.
Lot of 6 Sexy Wild Pouch Men's underwear/gstring/brief $8.99

will they consider this as duplicate offer?
I am worry about it, I do not understand the problem it stated on the front of my admit page. and I surely do not want them to suspend me for anything I am not sure about.
just want to know if this is the same issue you have?
best regards,
eve


PLEASE do not duplicate your post. You already have a topic on this.
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