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Are my items showing in UK ecrater as free ship?

 
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ILoveRecycling2



Posts: 7

PostPosted: Mon Nov 29, 2010 2:15 pm    Post subject: Are my items showing in UK ecrater as free ship? Reply with quote

It seems like my items are showing in the UK site as free shipping items. I've had 3 UK buyers in the past few wks buy my items; all were surprised when I quoted the ship amt because they said my items show as free shipping.

None of the purchased items had free ship, all had a ship amt for US but none indicated to other countries (except Canada). Intl buyers usually contact me, then I send a PP request for the correct total amt.

The only change I made was provide the conversion rate to British pounds for all my items, so they would be visible in the UK ecrater site.

Please help. Not sure what to do.
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MaggietheCatsMeows



Posts: 2799

PostPosted: Mon Nov 29, 2010 8:13 pm    Post subject: Reply with quote

Do you have a UK GBP store or are you referring to selling international on ecrater.com?

You have to fill in a shipping matrix. If you just filled in the US and Canada, everyone else will see free shipping if you have international enabled.

I had to disable international as the matrix is totally inflexible.
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wtcollectibles



Posts: 2728

PostPosted: Tue Nov 30, 2010 8:11 am    Post subject: Reply with quote

ILoveRecycling2.

Your UK store is empty, so you have not gone through the entire process to "open" it in the UK. You might try going through this post and see what steps you have done and which ones you still need to do:

http://community.ecrater.com/viewtopic.php?t=25884

Good luck! Smile
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