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Sending a Corrected Invoice

 
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BeautyBargains4u



Posts: 46

PostPosted: Wed Jan 05, 2011 7:41 am    Post subject: Sending a Corrected Invoice Reply with quote

A buyer wants to purchase multiple items. How do I send an invoice to reduce shipping cost for multiple purchases?
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likesthejewels



Posts: 773

PostPosted: Wed Jan 05, 2011 11:28 am    Post subject: Reply with quote

You can send one through Pay Pal. They have a form you can use.

One thing I have done is let the customer know I will refund the overage for shipping once they have paid.
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MoonwishesStore
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Posts: 17389

PostPosted: Wed Jan 05, 2011 2:06 pm    Post subject: Reply with quote

If possible have your shipping set up to combine the invoice automatically. You can do this with the matrix and I would think that with the calculated shipping it would work too.
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BeautyBargains4u



Posts: 46

PostPosted: Wed Jan 05, 2011 5:21 pm    Post subject: Reply with quote

MoonwishesStore wrote:
If possible have your shipping set up to combine the invoice automatically. You can do this with the matrix and I would think that with the calculated shipping it would work too.


Thanks, but due to sometimes great differences in weight, this is not an option for me.
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thelivesandlovesofmaggiethecat



Posts: 10158

PostPosted: Wed Jan 05, 2011 7:56 pm    Post subject: Reply with quote

If the buyer contacts me ahead of time, I will send an invoice. You can use either PP or GC if you have both.

If they just buy and pay, I send a refund as soon as I have put the order together. Having it automated doesn't work for me either.

I actually have my GC set up so that I charge manually. That way I can make the change before the charge goes through.
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BeautyBargains4u



Posts: 46

PostPosted: Thu Jan 06, 2011 6:34 am    Post subject: Reply with quote

thelivesandlovesofmaggiethecat wrote:
If the buyer contacts me ahead of time, I will send an invoice. You can use either PP or GC if you have both.

If they just buy and pay, I send a refund as soon as I have put the order together. Having it automated doesn't work for me either.

I actually have my GC set up so that I charge manually. That way I can make the change before the charge goes through.


Thanks! I have GC set up to charge manually, too, but didn't realize that I could change it. More pay through PP, tho.
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thelivesandlovesofmaggiethecat



Posts: 10158

PostPosted: Thu Jan 06, 2011 2:05 pm    Post subject: Reply with quote

You can edit the GC total down, but not up.

My sales are always either all PP for a while and then all GC for a while.
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