View previous topic :: View next topic |
Author |
Message |
gege-shop
Posts: 16
|
Posted: Mon Jan 24, 2011 11:20 pm Post subject: Why my items not show , |
|
|
Who can tell me , Why my items not show , I'm don't understand for that .
Please |
|
Back to top |
|
|
maggiethehousecat
Posts: 2457
|
Posted: Tue Jan 25, 2011 2:25 am Post subject: |
|
|
Your store is suspended. No one on the forum can tell you why as we can't see your store. Read the ecrater terms and conditions, determine what you are doing wrong, fix it and then contact ecrater administration to reinstate you.
Did you write your store in English?
Do you have proper titles and complete descriptions?
Are you accepting payment methods not approved by ecrater?
These are just a few of the most common reasons shops get suspended. |
|
Back to top |
|
|
gege-shop
Posts: 16
|
Posted: Tue Jan 25, 2011 5:25 am Post subject: Why my items not show , |
|
|
Did you write your store in English?
- Yes I use English
Do you have proper titles and complete descriptions?
- Yes I do that , write descriptions from product package , most take photo from my hand ,
Are you accepting payment methods not approved by ecrater?
- Use paypal only
These are just a few of the most common reasons shops get suspended.
I'm don't understand , please help . |
|
Back to top |
|
|
AmericanEdge
Posts: 976
|
Posted: Tue Jan 25, 2011 6:34 am Post subject: Re: Why my items not show , |
|
|
gege-shop wrote: | Who can tell me , Why my items not show , I'm don't understand for that .
Please |
Do you have another store that has been suspended? http://gegethaibestshop.ecrater.com/
Didn't check closely but, it looks like a duplicate store which is against eCrater Terms of Service.
ralph |
|
Back to top |
|
|
gege-shop
Posts: 16
|
Posted: Tue Jan 25, 2011 7:01 am Post subject: Why my items not show , |
|
|
OK , How can I do for that , |
|
Back to top |
|
|
gege-shop
Posts: 16
|
Posted: Tue Jan 25, 2011 7:10 am Post subject: Why my items not show , |
|
|
OK delete account success .
Please tell me , How can I do next ?
Thanks |
|
Back to top |
|
|
gege-shop
Posts: 16
|
Posted: Tue Jan 25, 2011 7:11 am Post subject: Why my items not show , |
|
|
OK delete account success .
Please tell me , How can I do next ?
Thanks |
|
Back to top |
|
|
wtcollectibles
Posts: 2728
|
Posted: Tue Jan 25, 2011 7:31 am Post subject: Re: Why my items not show , |
|
|
gege-shop wrote: | OK delete account success .
Please tell me , How can I do next ?
Thanks |
Go through the Ecrater terms here - http://www.ecrater.com/terms.php and decide what rules you might have broken. Once you think you have fixed the problems, contact Ecrater here - http://www.ecrater.com/contact.php and tell them.
In some cases, the Ecrater team will tell the seller what the problem is if you can't figure it out, but ultimately it is your responsibility to know the terms and follow the rules.
Here in the forums we other sellers can't see your items so we can't tell you what to do specifically, just make general suggestions. Good luck and hope you can get it figured out! |
|
Back to top |
|
|
thelivesandlovesofmaggiethecat
Posts: 10158
|
Posted: Tue Jan 25, 2011 3:35 pm Post subject: Re: Why my items not show , |
|
|
gege-shop wrote: | OK delete account success .
Thanks |
I don't understand you.
But you can't have 2 stores selling the same goods. Delete one and then ask for the other to be reinstated. |
|
Back to top |
|
|
henhousegiftsandcollectibles
Posts: 657
|
Posted: Tue Jan 25, 2011 8:30 pm Post subject: |
|
|
After you have corrected what you think is wrong,go here
http://www.ecrater.com/
and click on contact us and send them an email explaining what you have done. |
|
Back to top |
|
|
kjscreations
Posts: 1727
|
Posted: Wed Jan 26, 2011 9:33 am Post subject: |
|
|
I can tell you exactly why you are suspended.... YOU DIDN'T READ THE TERMS BEFORE OPENING A STORE! |
|
Back to top |
|
|
gege-shop
Posts: 16
|
Posted: Thu Jan 27, 2011 1:48 am Post subject: |
|
|
kjscreations wrote: | I can tell you exactly why you are suspended.... YOU DIDN'T READ THE TERMS BEFORE OPENING A STORE! |
Can you tell me ? I read but I Don't understand in that , If you know can tell me . please . |
|
Back to top |
|
|
gege-shop
Posts: 16
|
Posted: Thu Jan 27, 2011 1:50 am Post subject: Re: Why my items not show , |
|
|
wtcollectibles wrote: | gege-shop wrote: | OK delete account success .
Please tell me , How can I do next ?
Thanks |
Go through the Ecrater terms here - http://www.ecrater.com/terms.php and decide what rules you might have broken. Once you think you have fixed the problems, contact Ecrater here - http://www.ecrater.com/contact.php and tell them.
In some cases, the Ecrater team will tell the seller what the problem is if you can't figure it out, but ultimately it is your responsibility to know the terms and follow the rules.
Here in the forums we other sellers can't see your items so we can't tell you what to do specifically, just make general suggestions. Good luck and hope you can get it figured out! |
I'm contact but not have any answer .
I open in new store because , in first is suspended before and ask and not have answer too .
This store too , I'm don't know . How can I do ? |
|
Back to top |
|
|
Marmacs
Posts: 37
|
Posted: Thu Jan 27, 2011 3:39 pm Post subject: |
|
|
I'm hoping your comprehension of the English language is better than your writing of sentences. You have been supplied with the best information from the best in all your previous posts.
Good Luck |
|
Back to top |
|
|
AmericanEdge
Posts: 976
|
Posted: Thu Jan 27, 2011 5:40 pm Post subject: Re: Why my items not show , |
|
|
gege-shop wrote: | OK delete account success .
Please tell me , How can I do next ?
Thanks |
Your original store was in violation of eCrater Terms of Service.
Your new store is a duplicate of the first therefore it is in violation of the TOS as well.
Why?
1. If any of your product pictures were not taken by you, you are violating TOS.
2. You may need to prove that your Ponds and Nivea products come from a legitimate source and send proof to eCrater.
3. Do your Herbal products or Slimming Teas contain ingredients that are not legal in US food or herbal supplements?
4. You deleted http://gegethaibestshop.ecrater.com/ Have you started any other stores that are active?
5. Are your products listed in the correct Global Category / sub-categories?
6. When you log into the Admin. area of your store, are any of the product titles in red? This would indicate specific products that would need attention.
7. Do you have duplicate listings of any products? Listing the same product in multiple categories?
Since we can't see your product pages, that's about as far as any of us can go in helping you with your problem.
There may be other considerations that we in the Community can't identify.
eCrater does not notify store owners when stores are suspended for violations of their terms.
They feel that it is up to the store owner to:
1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.
You may read the eCrater Terms at: http://www.ecrater.com/terms.php
You can contact eCrater at: http://www.ecrater.com/contact.php
Good luck resolving this.
ralph |
|
Back to top |
|
|
|