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zoom photo feature appears for some listings but not all
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msinfobooks



Posts: 140

PostPosted: Wed Feb 16, 2011 12:24 pm    Post subject: zoom photo feature appears for some listings but not all Reply with quote

I just noticed that lots of my listings do not show the zoom feature. I have checked and the size that is being displayed when the photo is clicked on is smaller than the original I uploaded. Consequently the photos are really too small to appropriately show the items. My store is msinfobooks.ecrater.com and I noticed this in lots of the older trade catalog listings. Any ideas anyone?
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TyreeTrading



Posts: 1608

PostPosted: Wed Feb 16, 2011 2:52 pm    Post subject: Reply with quote

Could you provide the links to the specific items that don't have the zoom?
I just picked 4 randomly and they all had the zoom.
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msinfobooks



Posts: 140

PostPosted: Wed Feb 16, 2011 4:05 pm    Post subject: Reply with quote

http://www.msinfobooks.ecrater.com/p/3505140/art-metal-crafts-tools-supplies

http://www.msinfobooks.ecrater.com/p/3492156/stove-and-furnace-repairs-catalogue-no30

http://www.msinfobooks.ecrater.com/p/3443481/1954-worlds-largest-selection-of-bowling-awards

There are three - it looks like more than half of my older listings don't have the zoom feature and the photos are smaller than the originals.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Feb 16, 2011 10:48 pm    Post subject: Reply with quote

First image you uploaded is too small ... it's the same size when you enlarge it = nothing to enlarge

click the rest of the images and they enlarge
did you try it?

see ... this is the SECOND image from the product listing


this one is after you click and enlarge it



BUT your FIRST image is

and it don't show the enlarge feature because it's the size you uploaded.
This is what you get if you click on the image to enlarge it


eCrater will NOT make your image bigger then what you upload.
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msinfobooks



Posts: 140

PostPosted: Thu Feb 17, 2011 8:08 am    Post subject: Reply with quote

So actually the zoom feature is working it just isn't shown below the photos as an option?
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msinfobooks



Posts: 140

PostPosted: Thu Feb 17, 2011 8:36 am    Post subject: Reply with quote

It would seem that all the photos for an item must be above a certain size in order to have zoom listed - if even one is smaller then they will still enlarge but the zoom option is not viewable on the page. What is the photo size threshhold at which zoom will be added?
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msinfobooks



Posts: 140

PostPosted: Thu Feb 17, 2011 11:35 am    Post subject: Reply with quote

My last posting appears to be in error - I have tested more of my listings and some with a small photo still show the zoom option. Why is it missing from so many of my listings?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Feb 17, 2011 1:16 pm    Post subject: Reply with quote

The FIRST image needs to be large enough to make a difference that will tragger the zzom icon to appear. I'm guessing that's what you mean the icon isn't showing. Becayuse if you click the image ... the feature works.

Give me a link to one you think that don't apply to.
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msinfobooks



Posts: 140

PostPosted: Thu Feb 17, 2011 1:33 pm    Post subject: Reply with quote

How large does the first image have to be in order to have the zoom option shown on the page?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Feb 17, 2011 4:28 pm    Post subject: Reply with quote

I guessing but I would say at least 401 pixels one sized
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msinfobooks



Posts: 140

PostPosted: Sat Feb 19, 2011 11:01 am    Post subject: Reply with quote

One of mine without the zoom measured 416 in height - it would be really helpful to anyone creating a store to know exactly what it should be so they don't have to waste hours redoing all the listings. Is it possible to find out what the exact size requirement is? I would certainly appreciate it. Thanks for helping me.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sat Feb 19, 2011 4:53 pm    Post subject: Reply with quote

Quote:
it would be really helpful to anyone creating a store to know exactly what it should be

Well play with it and then let us all know.

I'd love to see a link to the one that has a default image of 416 that don't show the zoom.
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ZanesPlace



Posts: 280

PostPosted: Tue Jun 28, 2011 10:14 am    Post subject: Reply with quote

I have had images that were regular size, same as the others, which enlarged and were fine then suddenly they went to small and if you click to enlarge they are just tiny photos in a big white screen. It happens periodically and I have no explanation why. It is such a pain to retrieve the items from storage to retake the photos but if anyone knows a trick to get them back. I tried reloading them but it didn't help.
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MoonwishesStore



Posts: 15515

PostPosted: Tue Jun 28, 2011 12:16 pm    Post subject: Reply with quote

How about keeping a file of your photos in your computer so when you need it again you have it. Of course you want to back up the computer file, but having your only pictures on a webstore that you don't control is asking for trouble.
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ZanesPlace



Posts: 280

PostPosted: Tue Jun 28, 2011 12:31 pm    Post subject: Reply with quote

Hi...I do have them on my computer but when I reload them to the listing I have the same problem. It appears to be something within those particular listings for some reason. They come up fine if I test them elsewhere.
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