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babyclothingdiapercarrierstoys



Posts: 4

PostPosted: Sat Feb 19, 2011 4:50 am    Post subject: Cannot log in and products cannot be seen when clicked. Reply with quote

I hope someone can help me with this.

Earlier this week, I just finish setting up my first store selling ORIGINAL golla pouches. (I inted to sell accessories for electronics gadgets, like screen protectors, phone covers etc. By the way, my store is www.mp3mp4iphoneipodcamera.ecrater.com)

But a day after I finish setting up my store, I wqas not able to log in and my pictures were not showing when I tried to click on them. Each time I tried to log in, I received this error message, "Invalid username and password."

I have written a few messages to ecrater to tell me what my mistake (if any) was.

I really am hoping that someone can help me with this problem.

Because if my store has really been suspended, at least I should be able to log in, right? How can I rectify my mistake if I can't even log in ?

I hope someone can tell me what I did wrong too.

Can someone help me, please?
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lastade-designs



Posts: 2099

PostPosted: Sat Feb 19, 2011 11:08 am    Post subject: Reply with quote

You are suspended. You have to fix what is wrong and then contact ecrater. Read the terms and conditions. To find the terms button, look on Ecrater's main page in the lower right hand side.
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maggiethehousecat



Posts: 2398

PostPosted: Sat Feb 19, 2011 2:41 pm    Post subject: Reply with quote

According to your terms you will be selling animals. Strictly forbidden on ecrater.
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babyclothingdiapercarrierstoys



Posts: 4

PostPosted: Sat Feb 19, 2011 4:54 pm    Post subject: Reply with quote

maggiethehousecat wrote:
According to your terms you will be selling animals. Strictly forbidden on ecrater.


I looked through my tems quite a number of times and I cannot seem to find a single quote that would suggest my selling of animals of any kind. In my "terms" tab, I mentioned about shipping, payment, delivery, commitment and feedback. I never mentioned "animals" at all.

Could you kindly quote me from my site as to which sentence EXACTLY made you think that my store sells animals?
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babyclothingdiapercarrierstoys



Posts: 4

PostPosted: Sat Feb 19, 2011 4:56 pm    Post subject: Reply with quote

lastade-designs wrote:
You are suspended. You have to fix what is wrong and then contact ecrater. Read the terms and conditions. To find the terms button, look on Ecrater's main page in the lower right hand side.


I have read and re-read the ecrater's terms a number of times and I believe I know where my mistake is but the problem is, I am not even able to log into my account. How can I rectify the problems if I can't even log into my account?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sat Feb 19, 2011 5:29 pm    Post subject: Reply with quote

You should be able to log in.
You might have trouble log in using FIRE FOX .. but that's because of the long long long names you have for your stores.

Since yoru store can be since You should be able to long in.

Contact ecrater.com for more information


IF you meant that you couldn't log in the forum ... that is because the store name is too long.
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