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Shipping Matrix--Charge Zero For Multiple Order--What To Do?

 
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MaddieModPatternBoutique



Posts: 1

PostPosted: Mon Mar 21, 2011 5:22 pm    Post subject: Shipping Matrix--Charge Zero For Multiple Order--What To Do? Reply with quote

Hello! I am extremely confused by the shipping matrix. I thought I had it figured out but I just sold my first multiple order and it ended up charging nothing for the shipping! Actually, can it be because I only set categary 1? Left the other categories blank and am just getting a glimmering of understanding after reading some of the other threads. The matrix added my orders as 1 plus 1 equals 2, yes? And since I left 2 blank, it charged nothing. Does that sound right? Well, will get on that immediately!
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bigtallmensclothing
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Posts: 21854

PostPosted: Mon Mar 21, 2011 10:18 pm    Post subject: Reply with quote

Quote:
can it be because I only set categary 1? Left the other categories blank


You mean the weight columns?

If you put a price in column 1 = 1 pound and left all the other columns blank you told the matrix to charge X if it wieghts up to 1 pound and charge zero if it weights more.
You really need to fill in all the columns.

Quote:
The matrix added my orders as 1 plus 1 equals 2, yes? And since I left 2 blank, it charged nothing. Does that sound right?

YES
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