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My Store got suspended

 
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onetimeshop



Posts: 2

PostPosted: Mon May 09, 2011 4:20 am    Post subject: My Store got suspended Reply with quote

I just checked my store lately and it's now showing "No such products" in my list. What could be the possible reason?

Some changes I made before it got suspended:
-I changed the order notification (email)
-some correction on the grammar of the product details
-changed seller country (where the product is coming from) but I'm located in the philippines

Please tell me what triggered the suspension.
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cosmicray



Posts: 6631

PostPosted: Mon May 09, 2011 7:11 am    Post subject: Re: My Store got suspended Reply with quote

onetimeshop wrote:
-changed seller country (where the product is coming from) but I'm located in the philippines

Please tell me what triggered the suspension.


We are sellers, just like you, and can only guess.

You are using a company's trademark logo on your store. You are selling items that might be counterfeit. contact eCrater and ask, but I suspect the country change, and these issues are what caused it.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon May 09, 2011 1:01 pm    Post subject: Reply with quote

based on the product you are selling - I suggest you scan your proof of authenticity and email that to ecrater. They need yoru receipt to show the product is not counterfeit.
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thelivesandlovesofmaggiethecat



Posts: 9747

PostPosted: Mon May 09, 2011 1:14 pm    Post subject: Reply with quote

Even if your items are authentic which they probably aren't at the prices you are asking, unless you are an authorized reseller of Ray Ban, you can't call your store Ray Ban.

Also you didn't bother to fill in any information about your store so you look like a scam. JMO
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon May 09, 2011 1:27 pm    Post subject: Reply with quote

Quote:
Even if your items are authentic which they probably aren't at the prices you are asking, unless you are an authorized reseller of Ray Ban, you can't call your store Ray Ban.

And you can't use their logo as if it's your ... you have it in the store logo stop and the other stop on the home page.
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onetimeshop



Posts: 2

PostPosted: Mon May 09, 2011 4:12 pm    Post subject: Reply with quote

Ok, thanks for the help guys.
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