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MarysLilStore
Posts: 4
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Posted: Wed Jul 13, 2011 5:01 pm Post subject: My Logo and Product Photos won't upload |
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I am new here and cannot get my logo or my product photos to upload? What am i doing wrong?? I resized them before I uploaded them but they still won't save! Can anyone give advice? My front page and category pictures uploaded fine the other day.
Thank-you! |
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thelivesandlovesofmaggiethecat
Posts: 10158
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Posted: Wed Jul 13, 2011 5:40 pm Post subject: |
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Check to see what size your category pics are and make your listing pics the same size. Generally eCRATER sizes your photos during the upload. I've never resized a listing photo. |
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wtcollectibles
Posts: 2728
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Posted: Wed Jul 13, 2011 5:44 pm Post subject: |
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Not trying to be smart, but did you double-check the size of the logo? It has to be a particular size and no larger; it is not resized in the uploading process. But as far as the listing photos go, I'm not sure why they are failing. |
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MarysLilStore
Posts: 4
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Posted: Thu Jul 14, 2011 5:05 pm Post subject: |
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Thank-you for your suggestions! I couldn't get anything to work until I switched to my base computer. I was trying to upload pictures off of a network. Maybe that had something to do with it? No clue! But I am very happy to have my store up and running!! |
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zickit
Posts: 21857
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Posted: Thu Jul 14, 2011 6:52 pm Post subject: |
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MarysLilStore wrote: | Thank-you for your suggestions! I couldn't get anything to work until I switched to my base computer. I was trying to upload pictures off of a network. Maybe that had something to do with it? No clue! But I am very happy to have my store up and running!! |
pictures must be uploaded from your computer .. not from somewhere online. |
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