View previous topic :: View next topic |
Author |
Message |
krystalkastle
Posts: 2
|
Posted: Mon Aug 22, 2011 12:04 pm Post subject: feedback |
|
|
hi wondering how long feedback can be seen...can it be adjusted...I resolved a problem with a customer after she was frustrated trying to find a phone number...now i have terrible feedback and there is no reason for it
can it be editted? |
|
Back to top |
|
|
thelivesandlovesofmaggiethecat
Posts: 10159
|
Posted: Mon Aug 22, 2011 12:15 pm Post subject: |
|
|
If you have email proofs you resolved the problem forward them to eCRATER using the contact link. At their descretion they can remove or change feedback. No one else can. |
|
Back to top |
|
|
krystalkastle
Posts: 2
|
Posted: Mon Aug 22, 2011 12:19 pm Post subject: |
|
|
oh I see.....we resolved it on the phone 2 months ago i just saw the feedback I had no ideashe wrote it until today the issue was solved 9 weeks ago and i shipped her a new one |
|
Back to top |
|
|
|