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Suspended Stores

 
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FreeshippingFurniture



Posts: 2

PostPosted: Wed Dec 21, 2011 8:03 pm    Post subject: Suspended Stores Reply with quote

Hello there,i am a new user and just i see my shops is Suspended.I need ask if ecrater allow to own 2-3 differents stores?
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henhousegiftsandcollectibles



Posts: 657

PostPosted: Wed Dec 21, 2011 9:19 pm    Post subject: Reply with quote

Quote:
I need ask if ecrater allow to own 2-3 differents stores?
You are allowed to have more than one store so that would not be a reason your store is suspended
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henhousegiftsandcollectibles



Posts: 657

PostPosted: Wed Dec 21, 2011 9:21 pm    Post subject: Reply with quote

In your FAQ you state:
Quote:
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices

and on your front page you state
Quote:
We stand out from competitors because our delivery charges are FREE

Sounds like a contradiction
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bigtallmensclothing
moderator


Posts: 21821

PostPosted: Wed Dec 21, 2011 9:23 pm    Post subject: Reply with quote

You can only have ONE store selling the same items.
You can have many stores BUT the items must all be different between them.
You canNOT open a store if one of your stores is suspended.
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MoonwishesStore



Posts: 9428

PostPosted: Thu Dec 22, 2011 1:53 am    Post subject: Reply with quote

Quote:
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Not only what the other posters mentioned but, You don't own this website and you have no control over who shops here, anyone can and as long as they pay for their product that is all they need to do. You also mention that they have sign up and give you information which is not even something that can happen here. You can't take terms from one site and plunk them down here and expect them to be sufficient. You claim to have free shipping and yet ask buyers to let you know where they are so you can see if you can ship to them and how much it will be. You do know that you have to ship to all 50 states don't you?

The phrase no overhead, either means you keep your stuff out in the backyard or are waiting for it to drop off the back of a truck. Even the smallest business has overhead of some type.

I would suspend you just on your terms alone, but why you got suspended I don't know. We are only other sellers and can't tell you. You need to look through the rules and make sure you are following them,fix what is wrong and then ask ecrater for reinstatement.
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maggiethehousecat



Posts: 2123

PostPosted: Thu Dec 22, 2011 4:30 am    Post subject: Reply with quote

Your terms page shows your drop shipper's terms for you to follow, not your terms for your buyers. They are not the same.
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FreeshippingFurniture



Posts: 2

PostPosted: Thu Dec 22, 2011 6:47 am    Post subject: Suspended Stores Reply with quote

Thanks everybody for the help.i contact the support already.And i remove any wrong details.
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