View previous topic :: View next topic |
Author |
Message |
superdiscountcellular
Posts: 8
|
Posted: Wed Dec 28, 2011 11:20 pm Post subject: Google checkout problem |
|
|
I tried getting help on google forums and through emails but I receive no help and thought I try here.
I signed up with Google checkout and made a couple of sales and was waiting for the bank verification done by Google to be completed. That never happen and my account was closed with no reason given. Also the sales I did make were refunded to the customers. Problem is I already sent the items to the customers and I sent proof of delivery to Google. I havent heard anything from Google what they are going to do about this. Has anyone else had this issue? how did you resolve it?
any help is appreciated. |
|
Back to top |
|
|
thelivesandlovesofmaggiethecat
Posts: 10158
|
Posted: Thu Dec 29, 2011 3:27 am Post subject: |
|
|
Do you mean you were waiting for the verification when you sign up and google deposits a small sum in your bank account for verification of your account? If so I don't think your account is open until that verification of your account is completed. |
|
Back to top |
|
|
wtcollectibles
Posts: 2728
|
Posted: Thu Dec 29, 2011 8:02 am Post subject: |
|
|
That makes no sense. Any more details you left out? |
|
Back to top |
|
|
superdiscountcellular
Posts: 8
|
Posted: Thu Dec 29, 2011 11:53 am Post subject: |
|
|
Yes I was waiting for the deposit verification. I hadnt received it for a couple weeks, they then closed my account and refunded the buyers. I was lucky that one buyer sent payment through paypal but the other did not. I notified google and showed proof of delivery. |
|
Back to top |
|
|
caljackscollectibles
Posts: 719
|
Posted: Thu Dec 29, 2011 11:56 am Post subject: |
|
|
I think you need to contact Google directly for explanations. |
|
Back to top |
|
|
superdiscountcellular
Posts: 8
|
Posted: Thu Dec 29, 2011 12:01 pm Post subject: |
|
|
Quote: | I think you need to contact Google directly for explanations. |
I have tried. Their is no phone number to customer service. Their "help" forums only give automated responses. Today I received an email saying
"
Our records indicate that you've refunded Google Order #xxxxxxxxxxx."
which I did not they did when they closed my account. [/quote] |
|
Back to top |
|
|
caljackscollectibles
Posts: 719
|
|
Back to top |
|
|
superdiscountcellular
Posts: 8
|
Posted: Thu Dec 29, 2011 12:23 pm Post subject: |
|
|
yep that is where I have been submitting my inquiries to |
|
Back to top |
|
|
beverlyhillssupplycompany
Posts: 22
|
Posted: Thu Dec 29, 2011 2:02 pm Post subject: how do you test your google check-out |
|
|
just set it up and linked to my store but like to have it tested.. )other than posting and buying a .10 cents item) ? |
|
Back to top |
|
|
maggiethehousecat
Posts: 2457
|
Posted: Thu Dec 29, 2011 3:16 pm Post subject: |
|
|
Beverly hills, have you gone through and completed the installation that the OP didn't wait for. If not, hold off till that is complete. Also you can be cut off completely by Google if you try to buy from your own store....at any price. |
|
Back to top |
|
|
beverlyhillssupplycompany
Posts: 22
|
Posted: Thu Dec 29, 2011 3:32 pm Post subject: |
|
|
^ wow Thank you.
There must be a doc (do's and don't's) with these tips somewhere as newbies are eager to test their system or list and sell. |
|
Back to top |
|
|
superdiscountcellular
Posts: 8
|
Posted: Thu Dec 29, 2011 11:43 pm Post subject: |
|
|
maggiethehousecat wrote: | Beverly hills, have you gone through and completed the installation that the OP didn't wait for. If not, hold off till that is complete. Also you can be cut off completely by Google if you try to buy from your own store....at any price. |
Thing is Google allows you to make sales while you wait for the verification process.( in my case over 20 days and no test deposit) I had made 2 sales in this time and when I check my account its closed and funds refunded to the customers.
here is more people getting screwed over by google checkout with similar stories.... stick with paypal
http://tynan.com/google-screwed-me-over |
|
Back to top |
|
|
beverlyhillssupplycompany
Posts: 22
|
Posted: Fri Dec 30, 2011 1:11 am Post subject: |
|
|
Thank you for sharing, and I saw your story earlier too.. are you sure it's not your specific bank processing the credit late? thou It looks like it never kicked in for you.
superdiscountcellular wrote: | maggiethehousecat wrote: | Beverly hills, have you gone through and completed the installation that the OP didn't wait for. If not, hold off till that is complete. Also you can be cut off completely by Google if you try to buy from your own store....at any price. |
Thing is Google allows you to make sales while you wait for the verification process.( in my case over 20 days and no test deposit) I had made 2 sales in this time and when I check my account its closed and funds refunded to the customers.
here is more people getting screwed over by google checkout with similar stories.... stick with paypal
http://tynan.com/google-screwed-me-over |
|
|
Back to top |
|
|
superdiscountcellular
Posts: 8
|
Posted: Fri Dec 30, 2011 11:52 am Post subject: |
|
|
I was actually able to get my account verified after google sent out a second test deposit. They just have not given the funds that are owed to me for my sale |
|
Back to top |
|
|
beverlyhillssupplycompany
Posts: 22
|
Posted: Fri Dec 30, 2011 12:58 pm Post subject: |
|
|
not fun. I assuem google supports thru email only.
superdiscountcellular wrote: | I was actually able to get my account verified after google sent out a second test deposit. They just have not given the funds that are owed to me for my sale |
|
|
Back to top |
|
|
|