eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

Suspension - please help us

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Suspended Stores
View previous topic :: View next topic  
Author Message
sheldonthinks



Posts: 9

PostPosted: Tue Jan 10, 2012 3:46 pm    Post subject: Suspension - please help us Reply with quote

Hi Guys, please help our store doesn't show any products when the photos are clicked online. the error is There are no items in this category

http://sheldonthinks.ecrater.com

We didn't change anything and our website is working well. The products should be available.

We have good ratings... almost perfect ratings from our customers.. We've been providing good products and legitimate transactions. Please advise.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
lastade-designs



Posts: 2099

PostPosted: Tue Jan 10, 2012 4:02 pm    Post subject: Reply with quote

I believe that you may have been suspended because you offer free publications in one category. According to the terms of eCRATER, you may not offer free things. They have to be items for sale. I am only guessing, because I can't really see your products. I would get rid of that category and email ecrater to tell them.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
sheldonthinks



Posts: 9

PostPosted: Tue Jan 10, 2012 4:06 pm    Post subject: Reply with quote

Oh thanks for that info! I will delete that entire category. Is there a way to be reinstated?
Back to top
View seller's profile Send private message Visit seller's eCRATER store
sheldonthinks



Posts: 9

PostPosted: Tue Jan 10, 2012 4:07 pm    Post subject: Reply with quote

Oh thanks for that info! I will delete that entire category. Is there a way to be reinstated?
Back to top
View seller's profile Send private message Visit seller's eCRATER store
bigtallmensclothing
moderator


Posts: 21854

PostPosted: Tue Jan 10, 2012 8:35 pm    Post subject: Reply with quote

sheldonthinks wrote:
Oh thanks for that info! I will delete that entire category. Is there a way to be reinstated?

go to www.ecrater.com/contact.php and explain in detail what you corrected and ask for re-instatement. If that was not the issue they will let you know.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Suspended Stores
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum