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I can't find my items

 
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abbetsy



Posts: 7

PostPosted: Tue Feb 28, 2012 2:07 am    Post subject: I can't find my items Reply with quote

Hi, I am a new seller on ecrater. I list some items on my shop. But i can't find my items. Why? Please help me
Thank you
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AmericanEdge



Posts: 918

PostPosted: Tue Feb 28, 2012 9:50 am    Post subject: Reply with quote

abbetsy,

Your store has been suspended.

Can't say for sure but it looks like you are using the manufacturer's pictures.
Do you have the rights to use them.

Your beads are made by Pandora. Some companies are very strict about who has rights to their copyright/trademarks and where their products may be sold.
If you are an authorized Pandora dealer, you may need to submit proof of this to eCrater.

eCrater does not notify store owners when stores are suspended for violations of their terms.
They feel that it is up to the store owner to:

1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.

You may read the eCrater Terms at: http://www.ecrater.com/terms.php

You can contact eCrater at: http://www.ecrater.com/contact.php

Good luck resolving this problem.
ralph
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abbetsy



Posts: 7

PostPosted: Tue Feb 28, 2012 8:14 pm    Post subject: Thank you so much for your suggestion Reply with quote

AmericanEdge wrote:
abbetsy,

Your store has been suspended.

Can't say for sure but it looks like you are using the manufacturer's pictures.
Do you have the rights to use them.

Your beads are made by Pandora. Some companies are very strict about who has rights to their copyright/trademarks and where their products may be sold.
If you are an authorized Pandora dealer, you may need to submit proof of this to eCrater.

eCrater does not notify store owners when stores are suspended for violations of their terms.
They feel that it is up to the store owner to:

1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.

You may read the eCrater Terms at: http://www.ecrater.com/terms.php

You can contact eCrater at: http://www.ecrater.com/contact.php

Good luck resolving this problem.
ralph
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View seller's profile Send private message Visit seller's eCRATER store
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