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I start a store, make a sale and get suspended!! :(

 
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ecpdefense



Posts: 4

PostPosted: Sat Jul 07, 2012 8:01 am    Post subject: I start a store, make a sale and get suspended!! :( Reply with quote

First, I will admit that I did not read the TOS thoroughly and got suspended within a week.

After seeing many other stores with same type of "self defense and security" products, I painstakingly moved my products to Ecrater and notified all of my repeat customers of the new site. Before I even finished adding all of my products I made a sale! Smile

I now have a suspended store. Sad

My question are:

1. Why does Ecrater have "Self Defense and Security" category but deny them in the TOS?? It doesn't make sense!

2. Why are other stores selling the same type of products and I get singled out?

3. Why can you sell pornographic sex material on Ecrater, but can't sell a non-lethal item that could protect yourself from the many violent sex offenders and other violent criminals?

Many of my customers are women and are repeat customers. I even donate some of my products to local battered women organization. Everyone has a right to self protection, especially in the world we are living in now!

Ok, I guess I am finished ranting and I do wish ALL you the best! I guess I will have to continue selling on my old venue. Sad

Stay Safe!
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MoonwishesStore



Posts: 9688

PostPosted: Sat Jul 07, 2012 8:43 am    Post subject: Reply with quote

Quote:
States Where Pepper Sprays are Restricted
(We cannot ship to these states. If an order is placed your order will be cancelled)


Here is most likely your problem right here. All your products being sold must be available and for sale in all 50 states. I wonder if other sellers point out which states it is illegal to sell to or if they even care.
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ecpdefense



Posts: 4

PostPosted: Sat Jul 07, 2012 9:03 am    Post subject: Reply with quote

So I get penalized for being up front and honest with my customers? Rolling Eyes

Must all of the products can be shipped to all 50 states, it is jurisdiction within the states (New York City, Baltimore, etc) that have further laws. I just want the buyer to be aware prior to ordering. Even if they did order something that could not be shipped to them, I would refund them.

I don't know, it just appears to be alot of double standards on Ecrater. I hate being like this towards Ecrater. I really do like their venue. I have another store that has done very well and help benefit our wounded veterans and their families. I thought I would bring all of my products to one venue to make it easier for myself and my longtime customers.

I guess that idea isn't going to work! Sad
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MoonwishesStore



Posts: 9688

PostPosted: Sat Jul 07, 2012 10:56 am    Post subject: Reply with quote

Quote:
So I get penalized for being up front and honest with my customers?


Don't worry eventually someone catches those others and if you asked ecrater what the problem was and they said it is because of the shipping to all 50 states, you can feel free to tell them of the stores that are selling illegal goods. Ecrater is tring to run a clean site, so that they aren't shut down themselves for selling things that are illegal, one of the big things is pirated goods.
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MaggietheCatsMeows



Posts: 2538

PostPosted: Sat Jul 07, 2012 4:11 pm    Post subject: Reply with quote

Stores selling illegal items whether burned CDs or designer knockoffs or items that are not legal in all states can slip through the radar. Someone could have noticed your disclaimer and reported you or you might have been detected by the admin.

It isn't that you are being discriminated against by eCRATER but that the others just haven't been discovered. Report the others if you want. That will be helping eCRATER.
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A-Better-Way



Posts: 1839

PostPosted: Sat Jul 07, 2012 5:01 pm    Post subject: Reply with quote

I think i would talk to ecrater before making a conclision.
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thecheapskirt



Posts: 2108

PostPosted: Sat Jul 07, 2012 5:15 pm    Post subject: Re: I start a store, make a sale and get suspended!! :( Reply with quote

ecpdefense wrote:
Many of my customers are women and are repeat customers. I even donate some of my products to local battered women organization. Everyone has a right to self protection, especially in the world we are living in now!


I'm not quite sure how a device that disguises your voice when calling someone on the phone is "self-protection". Seems just plain creepy to me.
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clearspace80



Posts: 16

PostPosted: Sun Jul 08, 2012 4:30 pm    Post subject: Re: I start a store, make a sale and get suspended!! :( Reply with quote

Given what happened to Megaupload a few months ago, websites like eCRATER must be doubly sure that they are in compliance with all state and federal laws lest Uncle Sam sweep in like a whirlwind and shut them down. Then we'd all be up the creek! My advise is to sell legal items that eCRATER may not allow through other venues like classifieds, your own website and to a lesser extent...eBay, hey it's good for SEO anyway. Wink
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ecpdefense



Posts: 4

PostPosted: Mon Jul 09, 2012 5:42 am    Post subject: Reply with quote

I had some emails back and forth with Ecrater and it seems that yes it was because of the shipping terms and the some of the products. ALL products are legal and I can ship to ALL states, it is just some cities/counties within.

It's funny thatEcrater still can't, and won't, explain why they have a self defense category but you can't sell them.

And to The CheapSkirt, it is all perspective. Think of a woman home alone and doesn't want a caller to know that a man is not in the home. To me, a guy buying and wearing one of your dresses would be "creepy".

And as far as reporting other store, that is not going to happen. If I did, 95% of the stores on Ecrater would be suspended due violations with the TOS, and that includes some that have replied. Basically Ecrater can shut down ANY store as it pleases because there will always be SOMETHING covered in the TOS.
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A-Better-Way



Posts: 1839

PostPosted: Mon Jul 09, 2012 11:37 am    Post subject: Reply with quote

I guess it depends on the percentage of the items you sell that matter.If it's only one or two products would not be worth killing a store.
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MaggietheCatsMeows



Posts: 2538

PostPosted: Mon Jul 09, 2012 7:19 pm    Post subject: Reply with quote

Lets not get political guys. That is against the terms of posting here.
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ecrater-moon
forum admin


Posts: 478

PostPosted: Mon Jul 09, 2012 8:27 pm    Post subject: Reply with quote

The Terms of Service for this site are located here:
http://www.ecrater.com/terms.php


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em
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