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eCrater not support me

 
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SellerNo1



Posts: 1

PostPosted: Tue May 01, 2012 1:28 am    Post subject: eCrater not support me Reply with quote

Hi.
I have created store on eCrater. I have list item, but longtime don't have any buyer come to buy item.
Now, I have new plant, new product to sell. So my accout has been suspended. I have sent 2 messenger to eCrater contact. But, don't have any reply. Why?
What can I do now ?

thank you!
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Comics-Emporium



Posts: 506

PostPosted: Tue May 01, 2012 7:53 pm    Post subject: Reply with quote

This maybe will Help. Read this 1st
http://community.ecrater.com/viewtopic.php?t=1214

Also on the Forum we are only sellers and can't control who gets shut down or reactivated(We can't even see what you have in the store when it is shut down, just your front page).

If you have designer items then you must show receipts to prove that their legit, and have the rights to sell them, etc.(Plus you must use your own Photo's - Not theirs)

Ecrater does NOT notify any stores when they are suspended. Its up to the store owners to figure out the problem, fix it then ask Ecrater for re-instatement.

When you email Ecrater it can take several days to get back to you since they are very busy with small staff. Give them time
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