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Help with posting on the forum

 
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Beneficial



Posts: 22

PostPosted: Mon Jun 11, 2012 1:19 pm    Post subject: Help with posting on the forum Reply with quote

Hi there

I have been trying to update a post to promote my store and once posted my bulleted items and ecrater url have been removed. I see them in the preview screen, but once posted they are gone.

Any ideas? Also my HTML is showing as off, would this be why it wouldn't show up. I wouldn't think so, I would think the text would show up just not formatted?? And how do I turn it on?

Thanks for any help,
Beneficial Smile
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cosmicray



Posts: 7286

PostPosted: Mon Jun 11, 2012 1:54 pm    Post subject: Reply with quote

The Community posting process can truncate messages when certain unusual characters are encountered. One example is curly (balanced) quotes), while another is the GBP symbol. Plus there are others.

The general rule is... make your edit. Hit preview. And then before you hit submit, copy the text in the edit window the clipboard/notepad. If the post successfully posts, then you're good to go. If it truncates, then go back via Edit, paste the saved data in, and look for miscreant characters.

Good Luck ! Smile
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Beneficial



Posts: 22

PostPosted: Mon Jun 11, 2012 6:42 pm    Post subject: Reply with quote

Thank you cosmicray, once I removed the bullets I was able to post.

Thanks again!!
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