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ecpdefense
Posts: 4
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Posted: Sat Jul 07, 2012 8:01 am Post subject: I start a store, make a sale and get suspended!! :( |
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First, I will admit that I did not read the TOS thoroughly and got suspended within a week.
After seeing many other stores with same type of "self defense and security" products, I painstakingly moved my products to Ecrater and notified all of my repeat customers of the new site. Before I even finished adding all of my products I made a sale!
I now have a suspended store.
My question are:
1. Why does Ecrater have "Self Defense and Security" category but deny them in the TOS?? It doesn't make sense!
2. Why are other stores selling the same type of products and I get singled out?
3. Why can you sell pornographic sex material on Ecrater, but can't sell a non-lethal item that could protect yourself from the many violent sex offenders and other violent criminals?
Many of my customers are women and are repeat customers. I even donate some of my products to local battered women organization. Everyone has a right to self protection, especially in the world we are living in now!
Ok, I guess I am finished ranting and I do wish ALL you the best! I guess I will have to continue selling on my old venue.
Stay Safe! |
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MoonwishesStore moderator
Posts: 17389
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Posted: Sat Jul 07, 2012 8:43 am Post subject: |
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Quote: | States Where Pepper Sprays are Restricted
(We cannot ship to these states. If an order is placed your order will be cancelled)
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Here is most likely your problem right here. All your products being sold must be available and for sale in all 50 states. I wonder if other sellers point out which states it is illegal to sell to or if they even care. |
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ecpdefense
Posts: 4
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Posted: Sat Jul 07, 2012 9:03 am Post subject: |
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So I get penalized for being up front and honest with my customers?
Must all of the products can be shipped to all 50 states, it is jurisdiction within the states (New York City, Baltimore, etc) that have further laws. I just want the buyer to be aware prior to ordering. Even if they did order something that could not be shipped to them, I would refund them.
I don't know, it just appears to be alot of double standards on Ecrater. I hate being like this towards Ecrater. I really do like their venue. I have another store that has done very well and help benefit our wounded veterans and their families. I thought I would bring all of my products to one venue to make it easier for myself and my longtime customers.
I guess that idea isn't going to work! |
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MoonwishesStore moderator
Posts: 17389
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Posted: Sat Jul 07, 2012 10:56 am Post subject: |
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Quote: | So I get penalized for being up front and honest with my customers?
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Don't worry eventually someone catches those others and if you asked ecrater what the problem was and they said it is because of the shipping to all 50 states, you can feel free to tell them of the stores that are selling illegal goods. Ecrater is tring to run a clean site, so that they aren't shut down themselves for selling things that are illegal, one of the big things is pirated goods. |
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MaggietheCatsMeows
Posts: 2853
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Posted: Sat Jul 07, 2012 4:11 pm Post subject: |
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Stores selling illegal items whether burned CDs or designer knockoffs or items that are not legal in all states can slip through the radar. Someone could have noticed your disclaimer and reported you or you might have been detected by the admin.
It isn't that you are being discriminated against by eCRATER but that the others just haven't been discovered. Report the others if you want. That will be helping eCRATER. |
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A-Better-Way
Posts: 3363
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Posted: Sat Jul 07, 2012 5:01 pm Post subject: |
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I think i would talk to ecrater before making a conclision. |
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thecheapskirt
Posts: 2123
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Posted: Sat Jul 07, 2012 5:15 pm Post subject: Re: I start a store, make a sale and get suspended!! :( |
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ecpdefense wrote: | Many of my customers are women and are repeat customers. I even donate some of my products to local battered women organization. Everyone has a right to self protection, especially in the world we are living in now! |
I'm not quite sure how a device that disguises your voice when calling someone on the phone is "self-protection". Seems just plain creepy to me. |
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clearspace80
Posts: 16
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Posted: Sun Jul 08, 2012 4:30 pm Post subject: Re: I start a store, make a sale and get suspended!! :( |
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Given what happened to Megaupload a few months ago, websites like eCRATER must be doubly sure that they are in compliance with all state and federal laws lest Uncle Sam sweep in like a whirlwind and shut them down. Then we'd all be up the creek! My advise is to sell legal items that eCRATER may not allow through other venues like classifieds, your own website and to a lesser extent...eBay, hey it's good for SEO anyway. |
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ecpdefense
Posts: 4
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Posted: Mon Jul 09, 2012 5:42 am Post subject: |
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I had some emails back and forth with Ecrater and it seems that yes it was because of the shipping terms and the some of the products. ALL products are legal and I can ship to ALL states, it is just some cities/counties within.
It's funny thatEcrater still can't, and won't, explain why they have a self defense category but you can't sell them.
And to The CheapSkirt, it is all perspective. Think of a woman home alone and doesn't want a caller to know that a man is not in the home. To me, a guy buying and wearing one of your dresses would be "creepy".
And as far as reporting other store, that is not going to happen. If I did, 95% of the stores on Ecrater would be suspended due violations with the TOS, and that includes some that have replied. Basically Ecrater can shut down ANY store as it pleases because there will always be SOMETHING covered in the TOS. |
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A-Better-Way
Posts: 3363
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Posted: Mon Jul 09, 2012 11:37 am Post subject: |
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I guess it depends on the percentage of the items you sell that matter.If it's only one or two products would not be worth killing a store. |
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MaggietheCatsMeows
Posts: 2853
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Posted: Mon Jul 09, 2012 7:19 pm Post subject: |
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Lets not get political guys. That is against the terms of posting here. |
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ecrater-moon forum admin
Posts: 571
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