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I can log in to my store but my item is show no such product

 
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thaismeshop



Posts: 1

PostPosted: Sat Jul 14, 2012 9:59 am    Post subject: I can log in to my store but my item is show no such product Reply with quote

I can log in to my store but my item is show no such product ,

that mean my store is suspend ?

i can repair my store ?

why my store is suspend because not have email from ecrater to tell me ?

Pls help me T_T
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Comics-Emporium



Posts: 508

PostPosted: Sat Jul 14, 2012 10:39 am    Post subject: Reply with quote

It appears your store is suspended.

Ecrater does not notify you when they suspend your store.(Always read the rules before opening a store)

It is up to you to figure out what you did wrong on your store and fix it, then you can contact Ecrater to re-instate it

We are only sellers on this forum so we wouldn't be able to tell you exactly why your store was shut down, nor can we re-instate it.

You can contact Ecrater and ask them by going to Ecrater.com and go to bottom right of the page and click on contact. It usually takes several days for them to get back to you since staff is small and very busy

Please read this
http://www.ecrater.com/terms.php
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MoonwishesStore



Posts: 9682

PostPosted: Sat Jul 14, 2012 1:13 pm    Post subject: Reply with quote

Before you even contact ecrater, you might want to read the rules that the other person mentioned and see if you can figure it out on your own and fix things. Once you fix them, you can tell ecrater that you have fixed the problem and unless there is more problems, could they reinstate you.

Is this your only store here selling the products? If you have more than one store with the same items, that could get you suspended. Many of the stores from the far east, tend to look an awful lot alike. Not saying this is your problem, but is a possiblity.
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viewfinders



Posts: 1332

PostPosted: Sat Jul 14, 2012 1:37 pm    Post subject: Reply with quote

If you are selling health related products some may not be approved for US distribution. That could get you suspended till they are removed. Check the list of products not allowed on eCRATER.
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