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My store is suspened???...

 
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techturn



Posts: 7

PostPosted: Wed Aug 08, 2012 3:17 pm    Post subject: My store is suspened???... Reply with quote

For some reason my store got suspended. Not sure why. I have been an Ecrater for about a year and I havent done anything different...
One of my regular customer was kind enought to tell me about it...

Ani ideas?...please help!!
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MoonwishesStore



Posts: 15515

PostPosted: Wed Aug 08, 2012 3:44 pm    Post subject: Reply with quote

Not sure other than they want you to provide proof that you have legally purchased these units and are allowed to resell them. Many suspended store owners never come back and tell us and we don't know. But that seems most likely since I don't note too much on your about or terms page that would get you in trouble. Obviously we can't see your actual listings.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Aug 08, 2012 5:02 pm    Post subject: Reply with quote

Anything Sony? They don't allow the sale of their product by unauthorized dealers

Your images?

Send proof of purchase to Ecrater
Can't hurt.
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theartsandlettersofmaggiethecat



Posts: 2078

PostPosted: Wed Aug 08, 2012 7:04 pm    Post subject: Reply with quote

Since your items are refurbished maybe you are using stock photos of new items to sell a used one.
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techturn



Posts: 7

PostPosted: Thu Aug 09, 2012 6:29 am    Post subject: Reply with quote

We are a Microsoft Authirozed reseller, as well as a Fortune 20 company.
We do carry all types of manufacturers. As I said on my last post, I have been selling on Ecrater for almost a year now.
Most of our inventory are end of lease computers that come directly from the manufacturer.
Do sny of you guys know who to contact directly or who to send our paperwork?..

I really appreciate your help..

Thanks guys!

Arturo Valenzuela
TechTurn, LTD
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AmericanEdge



Posts: 976

PostPosted: Thu Aug 09, 2012 7:02 am    Post subject: Reply with quote

No direct phone support at eCrater.

Contact them at http://www.ecrater.com/contact.php

ralph
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techturn



Posts: 7

PostPosted: Thu Aug 09, 2012 7:09 am    Post subject: Reply with quote

Thanks guys!!.
I really appreciate your help! Smile
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